Remittance Processing Associate II at FIS: Your Next Career Step in Clifton, NJ

Are you detail-oriented, organized, and seeking a stable career in the financial technology sector? FIS (Fidelity National Information Services) is looking for a Remittance Processing Associate II to join our team in Clifton, New Jersey. This role offers a blend of manual and automated tasks, ensuring accuracy and efficiency in processing customer payments. If you thrive in a fast-paced environment and enjoy contributing to a team, this position could be the perfect fit for you.

Role Overview

As a Remittance Processing Associate II, you will be responsible for handling customer payments and exceptions in a timely and accurate manner. This involves opening and scanning incoming mail, identifying discrepancies across multiple client accounts, and preparing payments for processing. You will also coordinate the setup and maintenance of remittance processing equipment and maintain accurate records.

This role is critical to ensuring the smooth operation of our payment processing services. Your attention to detail and commitment to accuracy will directly impact our clients' satisfaction and our company's reputation.

A Day in the Life

Your typical day as a Remittance Processing Associate II will involve a variety of tasks, including:

• Opening and scanning incoming mail using both manual and automated equipment.
• Routing work to the correct customer accounts and identifying discrepancies.
• Processing exception items keyed and balanced from other FIS sites.
• Preparing customer payments for efficient processing.
• Coordinating the setup and maintenance of remittance processing equipment.
• Performing research and adjustments on client transactions.
• Maintaining inventory of processing supplies.
• Preparing outgoing collection notices for negotiable instruments.
• Uploading documentation and maintaining accurate records.
• Supporting other areas within the department as needed.

The schedule for this position is Monday through Friday, from 7:00 AM to 3:30 PM, with optional overtime available. This provides a consistent and predictable work schedule, allowing for a healthy work-life balance.

Why Clifton, New Jersey?

Clifton, New Jersey, offers a unique blend of urban and suburban living. Located in Passaic County, it provides easy access to New York City while maintaining a community-oriented atmosphere. Here are some reasons why working in Clifton is appealing:

• Proximity to New York City: Enjoy the cultural and entertainment opportunities of NYC, just a short commute away.
• Affordable Living: Compared to New York City, Clifton offers more affordable housing options.
• Diverse Community: Clifton is a diverse city with a rich cultural heritage.
• Parks and Recreation: Enjoy numerous parks, recreational facilities, and outdoor activities.
• Excellent Schools: Clifton has a reputation for its strong public school system.
• Convenient Transportation: Benefit from easy access to major highways and public transportation.

Career Path

FIS is committed to employee growth and development. Starting as a Remittance Processing Associate II can lead to various career paths within the company. Here are some potential advancement opportunities:

• Remittance Processing Associate III: Take on more complex tasks and responsibilities within remittance processing.
• Team Lead: Supervise and guide a team of remittance processing associates.
• Quality Assurance Specialist: Ensure the accuracy and quality of remittance processing activities.
• Process Improvement Analyst: Identify and implement improvements to streamline remittance processing workflows.
• Client Relationship Manager: Build and maintain relationships with clients, addressing their remittance processing needs.

FIS provides ample opportunities for training and development, allowing you to enhance your skills and advance your career. We encourage employees to take advantage of these resources to reach their full potential.

Salary & Benefits

While the exact salary for this position can vary based on experience and qualifications, the estimated salary range for a Remittance Processing Associate II in Clifton, NJ, is between $38,000 and $50,000 per year. In addition to a competitive salary, FIS offers a comprehensive benefits package, including:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous paid time off (PTO) and holidays.
• Retirement Savings: 401(k) retirement savings plan with company match.
• Employee Stock Purchase Plan: Opportunity to purchase FIS stock at a discounted rate.
• Life Insurance: Company-provided life insurance and disability coverage.
• Flexible Spending Accounts: Flexible spending accounts (FSA) or health savings accounts (HSA).
• Employee Assistance Program: Access to confidential counseling and support services.
• Tuition Reimbursement: Assistance with tuition expenses for continuing education.
• Wellness Programs: Programs designed to promote employee health and well-being.

FIS Culture

FIS is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We believe that our differences make us stronger and that a diverse workforce leads to better innovation and outcomes. FIS is an equal opportunity employer and welcomes applicants from all backgrounds.

We foster a culture of collaboration, innovation, and continuous learning. Employees are encouraged to share their ideas, take initiative, and challenge the status quo. We also prioritize work-life balance and provide flexible work arrangements where possible.

How to Apply

If you are interested in joining our team as a Remittance Processing Associate II, we encourage you to apply online through the FIS careers website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.

The application process typically involves an initial screening of applications, followed by phone interviews and in-person interviews with the hiring manager and team members. Selected candidates may also be required to complete a background check and drug test.

FAQ

1. What are the key responsibilities of a Remittance Processing Associate II?

   Key responsibilities include opening and scanning mail, processing payments, handling exceptions, and maintaining records.

2. What qualifications are required for this role?

   A high school diploma or GED and at least one year of mail sorting or remittance processing experience are required.

3. What skills are important for success in this role?

   Strong attention to detail, accuracy, and organizational skills are essential.

4. What is the work schedule for this position?

   The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with optional overtime.

5. What benefits does FIS offer?

   FIS offers a comprehensive benefits package, including health insurance, paid time off, and a 401(k) plan.

6. What career opportunities are available at FIS?

   FIS offers various career paths and opportunities for advancement within the company.

7. How does FIS support employee development?

   FIS provides ample opportunities for training and development, including tuition reimbursement.

8. What is the company culture like at FIS?

   FIS fosters a culture of collaboration, innovation, and diversity.

9. How do I apply for this position?

   You can apply online through the FIS careers website.

10. What is the typical interview process like?

    The process involves an initial screening, phone interviews, and in-person interviews.

Join FIS and become part of a dynamic team that is shaping the future of financial technology. Apply today!