Renewal Manager - Trading & Asset Services at FIS

Role Overview

Are you a seasoned professional with a passion for the financial technology sector? Do you thrive in a dynamic environment where you can build relationships, drive revenue, and shape the future of fintech? If so, FIS is looking for a Renewal Manager to join our Trading & Asset Services team. This role is pivotal in retaining our existing client base, identifying growth opportunities, and ensuring the continued success of our clients through our innovative solutions.

A Day in the Life

As a Renewal Manager at FIS, your day will be filled with engaging and challenging activities. Here’s a glimpse of what you can expect:

• Client Engagement: Initiate and conduct retention discussions with clients whose contracts are approaching expiration.
• Relationship Building: Build and maintain strong relationships with key decision-makers at client organizations, understanding their needs and challenges.
• Strategic Planning: Identify and execute specific growth and renewal strategies for the Trading & Asset Services Front Office & Portfolio Solutions Business.
• Proposal Development: Prepare and present overviews of the client’s current FIS relationships and product suites to establish a baseline understanding of their business.
• Negotiation: Prepare, present, and negotiate pricing proposals to retain client relationships, and negotiate updated contract documents.
• Product Innovation: Identify "next best" or new products the customer can use to grow their business, and facilitate their incorporation into renewal discussions.
• Collaboration: Partner with Sales, Line of Business, and Customer Success teams to ensure integrated renewal processes and client lifecycle management.
• Client Advocacy: Champion the voice of the client internally, leveraging insights to improve product offerings and service delivery.
• Performance Tracking: Monitor and analyze renewal metrics to identify trends, challenges, and opportunities for improvement.
• Continuous Learning: Stay up-to-date with industry trends, market developments, and FIS product offerings to provide informed and strategic recommendations to clients.

Why St. Petersburg, FL?

St. Petersburg, Florida, also known as “St. Pete,” is a vibrant city offering a unique blend of cultural attractions, outdoor activities, and a thriving business environment. Located on Florida’s Gulf Coast, St. Pete boasts:

• Beautiful Beaches: Enjoy miles of pristine beaches, perfect for relaxation and recreation.
• Cultural Hub: Explore world-class museums, art galleries, and performing arts venues.
• Thriving Business Environment: Benefit from a growing economy and a supportive business community.
• Outdoor Activities: Engage in a variety of outdoor activities, including boating, fishing, and water sports.
• Quality of Life: Experience a high quality of life with excellent schools, healthcare facilities, and a low cost of living compared to other major cities.

Career Path

At FIS, we are committed to the growth and development of our employees. The Renewal Manager role can serve as a springboard for various career paths within the company. Here are a few potential trajectories:

• Senior Renewal Manager: Take on more complex renewal portfolios and lead strategic initiatives to improve renewal rates.
• Client Relationship Manager: Transition into a client-facing role, focusing on building and maintaining long-term relationships with key clients.
• Sales Manager: Lead a team of sales professionals, driving revenue growth and expanding FIS’s market presence.
• Product Manager: Contribute to the development and enhancement of FIS’s product offerings based on client feedback and market trends.
• Leadership Roles: Advance into leadership positions within the organization, overseeing teams and driving strategic initiatives.

Salary & Benefits

FIS offers a competitive salary and benefits package that is designed to attract and retain top talent. The estimated salary range for this position is $90,000 - $150,000 annually, depending on experience and qualifications. In addition to base salary, FIS provides a comprehensive benefits package, including:

• Health Insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage.
• Paid Time Off: Generous paid time off (PTO) policy, including vacation, sick leave, and holidays.
• Retirement Plan: Company-sponsored retirement plan with employer matching contributions.
• Employee Stock Purchase Plan: Employee stock purchase plan (ESPP) with company matching.
• Life Insurance: Life insurance and disability coverage to protect employees and their families.
• Flexible Spending Accounts: Flexible spending accounts (FSAs) for healthcare and dependent care expenses.
• Wellness Programs: Wellness programs and resources to promote employee health and well-being.
• Tuition Reimbursement: Tuition reimbursement program for employees pursuing further education.

FIS Culture

At FIS, we foster a culture of innovation, collaboration, and inclusion. We believe that our employees are our greatest asset, and we are committed to providing a supportive and rewarding work environment. Here are some key aspects of our culture:

• Innovation: We encourage employees to think creatively and develop innovative solutions to meet the evolving needs of our clients.
• Collaboration: We believe in the power of teamwork and collaboration, and we provide opportunities for employees to work together on projects and initiatives.
• Inclusion: We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
• Growth: We provide opportunities for employees to grow and develop their skills through training programs, mentorship opportunities, and career advancement opportunities.
• Impact: We empower employees to make a difference in the world by providing innovative solutions that advance the way the world pays, banks, and invests.

How to Apply

If you are ready to take your career to the next level and join a dynamic team at FIS, we encourage you to apply for the Renewal Manager position. To apply, please visit our careers page at [FIS Careers URL] and submit your resume and cover letter. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Renewal Manager at FIS?

A Renewal Manager is responsible for retaining existing client business, identifying growth opportunities, negotiating renewal contracts, and building strong client relationships.

2. What qualifications are required for this role?

The ideal candidate will have prior experience with Capital Markets products, expertise in the Trading & Asset Services Front Office & Portfolio Solutions industry, and proven experience in fintech sales, client retention, or customer success.

3. What is the salary range for this position?

The estimated salary range for this position is $90,000 - $150,000 annually, depending on experience and qualifications.

4. What benefits does FIS offer?

FIS offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, employee stock purchase plan, and more.

5. What is the company culture like at FIS?

FIS fosters a culture of innovation, collaboration, and inclusion, where employees are encouraged to think creatively, work together, and make a difference in the world.

6. What career paths are available for Renewal Managers at FIS?

Renewal Managers can advance into senior renewal management roles, client relationship management, sales management, product management, and leadership positions within the organization.

7. What is the work environment like in St. Petersburg, FL?

St. Petersburg offers a vibrant and dynamic work environment with beautiful beaches, cultural attractions, and a thriving business community.

8. How does FIS support employee growth and development?

FIS provides opportunities for employees to grow and develop their skills through training programs, mentorship opportunities, and career advancement opportunities.

9. What is the dress code at FIS?

FIS typically has a business casual dress code, but this can vary depending on the specific team and client interactions.

10. What is the interview process like at FIS?

The interview process typically involves a phone screening, followed by one or more in-person or video interviews with hiring managers and team members. Be prepared to discuss your experience, skills, and career goals.