Senior Lead - App Support (SQL, Unix/Linux and any ETL tool) at FIS

Role Overview

Are you a seasoned technology leader with a passion for application support and a knack for solving complex problems? FIS is seeking a Senior Lead - App Support to join our dynamic team in Pune, Maharashtra. In this role, you will lead a team of talented individuals, ensuring the delivery of robust, scalable, and high-quality software solutions. You will be responsible for overseeing the team's output, managing client issues, and driving technical improvements. This is an excellent opportunity to make a significant impact on our organization and advance your career.

A Day in the Life

As a Senior Lead - App Support, your day will be filled with diverse challenges and opportunities. Here's a glimpse of what you can expect:

• Team Leadership: Lead and mentor a team of application support engineers, fostering a collaborative and high-performance culture.
• Deliverable Oversight: Oversee the team to help in deliverables, ensuring robust, scalable, high-performance, high-quality software is built using modern technology in collaboration with the team.
• Code Quality: Guide code reviews, documentation, automated testing, performance analysis, continuous integration, static code analysis, and deployment configuration.
• Issue Management: Manage and resolve bugs and performance issues reported by clients, coordinating with other teams and software components, both internal and external.
• Innovation: Proactively suggest and drive new ideas and technical improvements to enhance usability, performance, or maintainability of the product.
• Agile Participation: Engage in the agile process, providing leadership in planning and scoping new features, and ensuring regular and accurate status updates of ongoing projects.
• Knowledge Sharing: Share ideas, knowledge, and experience with other team members, and facilitate knowledge sharing across the team.
• Line Management: Handle line management responsibilities, including performance reviews, career development, and team wellbeing.
• Project Coordination: Coordinate project management activities, including resource planning, risk management, and stakeholder communication.

Why Pune, Maharashtra?

Pune, often referred to as the "Oxford of the East," is a vibrant and growing city in Maharashtra, India. It offers a unique blend of tradition and modernity, making it an attractive location for professionals and families. Pune is a major IT hub, with numerous multinational companies and a thriving startup ecosystem. The city boasts a well-developed infrastructure, excellent educational institutions, and a rich cultural heritage. Living in Pune provides access to a wide range of amenities, including shopping malls, restaurants, entertainment venues, and recreational facilities. The city is also well-connected to other major cities in India, making travel convenient.

Career Path

FIS is committed to providing employees with opportunities for career growth and development. As a Senior Lead - App Support, you can advance your career in several directions. You may choose to move into a more senior leadership role within application support, such as a Director or Vice President. Alternatively, you may pursue a career path in project management, software development, or architecture. FIS offers a variety of training and development programs to help you acquire the skills and knowledge needed to achieve your career goals.

Salary & Benefits

FIS offers a competitive salary and benefits package to attract and retain top talent. The salary for a Senior Lead - App Support in Pune, Maharashtra, typically ranges from ₹1,800,000 to ₹3,500,000 per year, depending on experience and qualifications. In addition to salary, FIS provides a comprehensive benefits package that includes:

• Health insurance (medical, dental, and vision)
• Paid time off (PTO) and holidays
• Retirement savings plan with company match
• Employee stock purchase program
• Life insurance and disability coverage
• Employee assistance program (EAP)
• Opportunities for advancement and career growth
• A supportive and inclusive work environment

FIS Culture

At FIS, we believe that our people are our greatest asset. We foster a culture that is open, collaborative, entrepreneurial, and passionate. We encourage employees to share ideas, take risks, and learn from their mistakes. We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected. FIS also offers a variety of employee programs and initiatives to promote work-life balance, health and wellness, and community involvement.

How to Apply

If you are interested in joining our team as a Senior Lead - App Support, we encourage you to apply online through the FIS careers website. To apply, please submit your resume and a cover letter highlighting your qualifications and experience. Be sure to emphasize your experience with SQL, Unix/Linux, ETL tools, and line management. We look forward to hearing from you!

FAQ

1. What are the key skills required for this role?

   The key skills required for this role include strong knowledge of SQL, Unix/Linux, and any ETL tool, excellent communication and management skills, proven experience in line management and project management within a technical team, and excellent software engineering and problem-solving skills.

2. What is the typical career path for this role?

   As a Senior Lead - App Support, you can advance your career in several directions, including senior leadership roles within application support, project management, software development, or architecture.

3. What is the salary range for this role?

   The salary range for a Senior Lead - App Support in Pune, Maharashtra, typically ranges from ₹1,800,000 to ₹3,500,000 per year, depending on experience and qualifications.

4. What benefits does FIS offer?

   FIS offers a comprehensive benefits package that includes health insurance, paid time off, retirement savings plan, employee stock purchase program, life insurance, disability coverage, and an employee assistance program.

5. What is the culture like at FIS?

   FIS fosters a culture that is open, collaborative, entrepreneurial, and passionate. We encourage employees to share ideas, take risks, and learn from their mistakes. We are committed to creating a diverse and inclusive work environment.

6. What is the work environment like in Pune?

   Pune offers a unique blend of tradition and modernity. It is a major IT hub with excellent infrastructure, educational institutions, and a rich cultural heritage. Pune offers a wide range of amenities, including shopping malls, restaurants, entertainment venues, and recreational facilities.

7. What opportunities for professional development are available?

   FIS offers a variety of training and development programs to help you acquire the skills and knowledge needed to achieve your career goals, including technical training, leadership development, and mentorship programs.

8. What is the interview process like?

   The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews with hiring managers and team members. You may also be asked to complete a technical assessment or coding challenge.

9. Is relocation assistance provided?

   Relocation assistance may be provided depending on the circumstances. Please discuss this with the recruiter during the interview process.

10. What is FIS's commitment to diversity and inclusion?

    FIS is committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We believe that diversity makes us stronger and more innovative.