Senior Network Analyst (m/w/d) - Frankfurt, Germany

Role Overview

FIS is seeking a skilled and experienced Senior Network Analyst to join our Systems Management team in Frankfurt. In this role, you will be responsible for designing internal networks and connecting them to our clients. Your expertise in Cisco and ASA configurations, along with your ability to create network diagrams using MS Visio, will be crucial in meeting customer requirements. You will be part of a team that ensures the smooth and stable operation of our systems and core banking applications for multiple banks in a full-outsourcing environment.

A Day in the Life

As a Senior Network Analyst, your day will involve a variety of tasks, including:

• Preparing device configurations for routers, switches, and firewalls.
• Performing internal operating system and software upgrades to maintain system security and performance.
• Creating change requests for network modifications, ensuring minimal disruption to services.
• Adjusting monitoring settings in our Zabbix tool to proactively identify and address potential issues.
• Executing documented processes and procedures for network services, ensuring compliance and consistency.
• Identifying gaps in processes and documentation, and suggesting improvements to enhance efficiency and accuracy.
• Monitoring and resolving network problem and incident tickets, providing timely and effective solutions.
• Fulfilling customer service tasks, addressing inquiries and resolving issues to ensure customer satisfaction.
• Traveling to the data center when necessary to install, cable, and configure network devices.
• Creating activity reports to track progress and identify trends.
• Maintaining an accurate inventory of network lab equipment and devices.

Why Frankfurt?

Frankfurt is a major financial hub in Europe, offering a vibrant and dynamic environment for professionals in the financial technology sector. FIS's presence in Frankfurt provides opportunities to work with leading banks and financial institutions. The city boasts a high quality of life, excellent infrastructure, and a diverse cultural scene. Furthermore, Frankfurt's central location in Europe makes it an ideal base for travel and exploration.

Career Path

At FIS, we are committed to providing opportunities for our employees to learn, develop, and advance their careers. As a Senior Network Analyst, you can progress along several paths, including:

• Network Architect: Design and implement complex network solutions for our clients.
• Security Specialist: Focus on network security, implementing and maintaining security protocols and systems.
• Team Lead: Lead a team of network analysts, providing guidance and mentorship.
• Project Manager: Manage network-related projects, ensuring they are completed on time and within budget.

FIS offers a variety of training and development programs to help you acquire the skills and knowledge needed to advance your career.

Salary & Benefits

The salary for this position is competitive and commensurate with experience. In addition to a competitive salary, FIS offers a comprehensive benefits package that includes:

• Company health management programs
• Flextime options
• Benefit card for various discounts and perks
• Flexible, family-friendly working hours
• Hybrid work model options
• Opportunities for professional growth and development

FIS Culture

At FIS, we foster a culture of innovation, collaboration, and respect. We value diversity and are committed to creating an inclusive workplace where everyone feels welcome and supported. Our employees are empowered to take ownership of their work and make a meaningful contribution to the company's success. We also believe in giving back to the community and encourage our employees to participate in volunteer activities.

How to Apply

If you are a skilled and experienced Senior Network Analyst looking for a challenging and rewarding opportunity, we encourage you to apply. Please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Senior Network Analyst at FIS?
   Designing internal networks, connecting networks to clients, configuring Cisco and ASA devices, troubleshooting network issues, and maintaining network documentation.
2. What qualifications are required for this role?
   Fluency in German, excellent English skills, a bachelor's degree in computer science or a related field, and experience with network technologies.
3. What is the work environment like at FIS?
   FIS offers a modern, international working environment with a focus on collaboration and innovation.
4. What benefits does FIS offer?
   FIS offers a comprehensive benefits package, including health management programs, flextime, and a benefit card.
5. Are there opportunities for career advancement at FIS?
   Yes, FIS is committed to providing opportunities for employees to learn, develop, and advance their careers.
6. Is this role remote?
   The role is based in Frankfurt, but offers a hybrid work model with some flexibility for remote work.
7. What tools and technologies will I be using in this role?
   You will be using Cisco and ASA devices, MS Visio, Zabbix, and various network monitoring tools.
8. What is the team structure?
   You will be part of the Systems Management Team, which is responsible for the stable operation of our systems and core banking applications.
9. What is the interview process like?
   The interview process typically involves an initial screening, followed by technical interviews and a final interview with the hiring manager.
10. What opportunities for training and development are available at FIS?
    FIS offers a variety of training and development programs to help employees acquire new skills and knowledge.