Role Overview

As a Site Reliability Engineer (Infrastructure) at FIS, you will be at the forefront of ensuring the stability, performance, and reliability of our critical systems and infrastructure. This role is pivotal in supporting the Treasury & Risk Platforms within the Capital Markets space, a vital part of FIS’s operations. You will lead a team responsible for technical operations, incident management, database support, and cloud platform support, focusing on both Windows Private Cloud and Azure Public Cloud environments. Your expertise will be crucial in our ongoing migration and modernization efforts, particularly within Azure.

Day in the Life

Your day-to-day responsibilities will be diverse and challenging. A typical day might include:

• Monitoring system performance and addressing any disruptions or bottlenecks.
• Leading and mentoring a team of operations engineers, technical support specialists, and DBAs.
• Implementing and maintaining operational procedures, KPIs, and SLAs.
• Overseeing automation initiatives using Terraform, Harness, and Jenkins.
• Serving as the point of escalation for critical technical issues.
• Collaborating with internal teams to ensure smooth integration between applications, databases, and cloud services.
• Driving best practices for Azure cloud operations and cost optimization.

Why Atlanta, GA?

Atlanta is a vibrant hub for technology and innovation, offering a rich cultural scene, diverse communities, and a high quality of life. FIS’s presence in Atlanta provides opportunities to collaborate with talented professionals and contribute to cutting-edge projects. The city's thriving tech industry and numerous educational institutions make it an ideal location for career growth and development.

Career Path

FIS is committed to providing opportunities for career advancement. Starting as a Site Reliability Engineer (Infrastructure), you can advance into roles such as:

• Senior Site Reliability Engineer
• Infrastructure Manager
• Cloud Architect
• Director of Operations

FIS also offers various training and development programs to help you enhance your skills and knowledge, enabling you to reach your full potential.

Salary & Benefits

The estimated salary range for this role is $120,000 to $180,000 annually, commensurate with experience and qualifications. FIS offers a comprehensive benefits package, including:

• Health insurance (medical, dental, vision)
• Paid time off (vacation, sick leave, holidays)
• 401(k) retirement plan with company match
• Employee stock purchase plan
• Life insurance and disability coverage
• Flexible spending accounts (FSA) and health savings accounts (HSA)
• Employee assistance program (EAP)
• Tuition reimbursement

FIS Culture

At FIS, we champion diversity and believe in creating an inclusive environment where every employee feels valued and respected. Our culture is built on collaboration, innovation, and a commitment to excellence. We empower our teams to bring their best ideas to the table and make a meaningful impact on the world of fintech. We encourage continuous learning and provide ample opportunities for professional growth.

How to Apply

If you are ready to start learning, growing, and making an impact with a career in fintech, we encourage you to apply! To apply for the Site Reliability Engineer (Infrastructure) position, please submit your resume and cover letter through the FIS careers website. Ensure that your application highlights your relevant skills, experience, and qualifications.

FAQ

1. What are the key responsibilities of a Site Reliability Engineer at FIS?

   A Site Reliability Engineer at FIS is responsible for ensuring the reliability, performance, and availability of our systems and infrastructure. This includes monitoring system performance, addressing disruptions, leading technical support teams, and implementing automation initiatives.

2. What skills are essential for this role?

   Essential skills for this role include expertise in cloud computing (particularly Azure), infrastructure-as-code tools like Terraform, automation tools like Jenkins and Harness, and strong leadership and problem-solving abilities.

3. What is the work environment like at FIS?

   FIS offers a collaborative and inclusive work environment where employees are encouraged to innovate and contribute their best ideas. We prioritize continuous learning and provide ample opportunities for professional growth.

4. What benefits does FIS offer?

   FIS offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, employee stock purchase plan, and tuition reimbursement.

5. What career paths are available at FIS?

   FIS offers various career paths, including opportunities to advance into roles such as Senior Site Reliability Engineer, Infrastructure Manager, Cloud Architect, and Director of Operations.

6. How does FIS support diversity and inclusion?

   FIS champions diversity and believes in creating an inclusive environment where every employee feels valued and respected. We have various initiatives and programs to promote diversity and inclusion throughout the organization.

7. What is the hybrid work model at FIS?

   This position is hybrid, requiring 3 days onsite at one of our FIS office locations in New York City (NY), Milwaukee (WI), Jacksonville (FL) & Atlanta (GA).

8. What type of projects will I be working on?

   You will be working on critical projects within the Treasury & Risk Platforms, supporting various products and platforms in the Capital Markets space. You will be involved in ongoing migration and modernization efforts, particularly within Azure.

9. What tools and technologies will I be using?

   You will be using a variety of tools and technologies, including Azure Cloud, Windows Private Cloud, MSSQL, Terraform/TFE, Jenkins, Harness, and related pipeline tools.

10. How can I prepare for an interview at FIS?

    To prepare for an interview at FIS, research the company and the role thoroughly. Be prepared to discuss your relevant skills, experience, and qualifications. Practice answering common interview questions and be ready to provide examples of your past achievements.