Transformation Consultant II at FIS - Jacksonville, FL

Role Overview

The Transformation Consultant II role at FIS is a pivotal position within the Systems & Adoption Team, specifically within the Client Office Center of Excellence. This hybrid role, based in Jacksonville, Florida, requires onsite presence on Tuesdays, Wednesdays, and Thursdays. As a Senior Project Manager, you will be at the forefront of driving organizational transformation, spearheading AI initiatives, and modernizing operational processes. Your primary responsibilities will revolve around structured project planning, meticulous risk and KPI tracking, and ensuring seamless cross-functional alignment across diverse business and technical teams. This role demands a highly collaborative individual with exceptional communication skills, unwavering operational discipline, and a proactive approach to change management.

The Systems & Adoption team is recognized for its clarity, structured execution, and strong partnerships with product, engineering, and support leaders. The team operates with a high degree of accountability, emphasizing communication excellence, measurable outcomes, and executive-ready deliverables. You will work closely with leaders who are championing AI adoption, operational transformation, and platform modernization. This is an exciting opportunity to make a significant impact on FIS's strategic goals and contribute to the company's continued success.

Day in the Life

A typical day as a Transformation Consultant II might involve:

• Leading and managing multi-workstream operational projects related to AI initiatives, platform transitions, and ticketing system migrations.
• Developing and maintaining detailed project plans, identifying potential risks, and implementing mitigation strategies.
• Tracking key performance indicators (KPIs) and ensuring projects stay on schedule and within budget.
• Preparing and delivering executive-level updates, dashboards, and presentations that clearly articulate project progress, risks, and business value.
• Coordinating with technical, business, and support teams to ensure alignment and timely delivery of project milestones.
• Establishing clear success measures and ensuring accountability around KPIs and operational outcomes.
• Facilitating project meetings and workshops to gather requirements, track progress, and resolve issues.
• Analyzing project data to identify trends and insights that can inform future project planning and execution.
• Staying up-to-date on the latest project management methodologies and technologies.
• Collaborating with other project managers to share best practices and improve overall project management effectiveness.

Why Jacksonville, FL?

Jacksonville, Florida, offers a unique blend of professional opportunities and a high quality of life. Here are a few reasons why Jacksonville is a great place to live and work:

• Growing Fintech Hub: Jacksonville is rapidly becoming a hub for the financial technology industry, providing ample opportunities for career growth and networking.
• Affordable Cost of Living: Compared to other major cities in the United States, Jacksonville offers a more affordable cost of living, particularly in terms of housing.
• Beautiful Beaches: Jacksonville boasts miles of beautiful beaches, providing opportunities for relaxation and recreation.
• Thriving Arts and Culture Scene: The city has a vibrant arts and culture scene, with numerous museums, theaters, and music venues.
• Outdoor Activities: Jacksonville offers a wide range of outdoor activities, including hiking, biking, fishing, and boating.
• Family-Friendly Environment: The city is known for its family-friendly environment, with excellent schools and numerous parks and recreational facilities.
• Warm Climate: Jacksonville enjoys a warm, sunny climate year-round.
• Business-Friendly Environment: Florida has a business-friendly environment with no state income tax.
• Diverse Economy: Jacksonville's economy is diverse, with strong sectors in finance, healthcare, logistics, and manufacturing.
• Access to Major Markets: Jacksonville is strategically located with easy access to major markets throughout the Southeast.

Career Path

The Transformation Consultant II role provides a solid foundation for career advancement within FIS. Potential career paths include:

• Transformation Consultant III: Progress to a more senior role with increased responsibilities and project complexity.
• Program Manager: Oversee a portfolio of projects and programs, ensuring alignment with strategic goals.
• Director, Project Management: Lead a team of project managers and oversee the execution of large-scale projects.
• Director, Strategic Initiatives: Drive strategic initiatives and contribute to the overall direction of the organization.
• Consulting Management: Transition into consulting and help external clients with business operations.

Salary & Benefits

The salary range for the Transformation Consultant II role in Jacksonville, FL, is estimated to be between $90,000 and $140,000 per year. FIS also offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, and vision)
• Paid time off and holidays
• 401(k) with company match
• Employee stock purchase plan
• Life insurance and disability coverage
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Wellness programs
• Employee discounts

FIS Culture

FIS is committed to creating a diverse and inclusive work environment where all employees feel valued and respected. The company fosters a culture of innovation, collaboration, and continuous learning. FIS employees are passionate about using technology to solve complex business problems and improve the lives of people around the world. The company also encourages employees to give back to their communities through volunteerism and charitable giving.

How to Apply

To apply for the Transformation Consultant II role, please visit the FIS careers website and submit your resume and cover letter. Be sure to highlight your relevant experience and skills, and explain why you are interested in working for FIS.

FAQ

1. What are the key responsibilities of a Transformation Consultant II at FIS?

   Leading multi-workstream operational projects, managing project plans, delivering executive-ready updates, coordinating with teams, and ensuring accountability around KPIs.

2. What skills and experience are required for this role?

   5+ years of project management experience, strong communication skills, and experience with AI initiatives and platform transitions.

3. Is this a remote position?

   No, this is a hybrid position based in Jacksonville, FL, requiring onsite presence Tuesday, Wednesday, and Thursday.

4. What is the salary range for this role?

   The estimated salary range is $90,000 to $140,000 per year.

5. What benefits does FIS offer?

   Comprehensive health insurance, paid time off, 401(k) with company match, employee stock purchase plan, and more.

6. What is the company culture like at FIS?

   FIS fosters a culture of innovation, collaboration, and continuous learning.

7. What are some potential career paths for this role?

   Transformation Consultant III, Program Manager, Director, Project Management, Director, Strategic Initiatives.

8. What is Jacksonville, FL, like as a place to live and work?

   Jacksonville offers a growing fintech hub, affordable cost of living, beautiful beaches, and a thriving arts and culture scene.

9. How do I apply for this role?

   Visit the FIS careers website and submit your resume and cover letter.

10. What is the Systems & Adoption team known for?

    Its clarity, structured execution, and strong partnership with product, engineering, and support leaders.