About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with an iconic portfolio that includes beloved brands like Pepsi, Lay's, Gatorade, and Tropicana. Operating in over 200 countries, PepsiCo employs more than 300,000 people dedicated to delivering innovative products while prioritizing sustainability, safety, and operational excellence. In Egypt, PepsiCo has a strong presence, supporting local communities through efficient supply chains and fleet operations that keep products moving reliably. As a Fleet Control Sr. Associate in New Cairo, you'll join a dynamic team at the heart of PepsiCo's logistics network, ensuring seamless delivery and safety across the region.

Role Overview

The Fleet Control Sr. Associate position at PepsiCo in New Cairo, Egypt, places you at the forefront of our state-of-the-art control tower. This entry-level role is perfect for motivated professionals eager to make an immediate impact on fleet performance, driver safety, and operational efficiency. You'll monitor live telematics data, identify risks in real-time, and execute escalation protocols to uphold our rigorous Service Level Agreements (SLAs) and safety standards. With a focus on data-driven insights and cross-functional collaboration, this role offers hands-on experience in a fast-paced, 24/7 environment, ideal for launching a career in supply chain and logistics at a global giant like PepsiCo.

Key Responsibilities

In this critical role, you'll deliver high-quality services aligned with SLAs and Key Performance Indicators (KPIs), driving continuous improvement in fleet operations. Key duties include providing real-time monitoring and customer support to manage incidents and safety violations compliantly. You'll validate reported issues accurately, issue corrective actions verbally and in writing (in English and Arabic), and maintain detailed shift records for compliance tracking.

Collaboration is key: partner with the Health & Safety team to spot operational risks and develop action plans. Escalate high-risk violations or repeat offenders per protocols, and leverage big data tools to analyze driver behavior trends. Present clear, actionable insights to support data-driven decisions, and contribute to refining internal processes and knowledge bases for team success.

Qualifications & Requirements

We seek candidates with 0–1 year of experience in call centers, shared services, or control towers. Strong computer literacy is essential, including the ability to master digital systems, dashboards, and fleet monitoring platforms—exposure to telematics, data visualization, or service tools is a plus. Analytical prowess with tools like Excel or Power BI will set you apart, enabling you to interpret datasets and uncover patterns.

Adaptability to a 24/7 rotating shift schedule, including weekends and holidays, is required, along with proven time management and multitasking under pressure. A strong safety mindset, customer-oriented approach, and excellent verbal/written communication in English (Arabic preferred) are non-negotiable. Experience with ticketing systems, fleet monitoring, or cross-cultural teams is advantageous. Join us if you're a collaborative team player committed to compliance and excellence.

Benefits & Perks

PepsiCo values its employees with competitive compensation packages tailored to Egypt's market, including estimated salaries reflecting Food & Beverage sector rates with a buffer for top talent. Enjoy comprehensive health insurance, shift allowances for 24/7 operations, and wellness programs prioritizing driver and employee safety. Additional perks include paid time off, holiday bonuses, and access to modern facilities in New Cairo.

Professional development is a cornerstone, with training in advanced telematics and analytics tools. As part of a global network, you'll benefit from employee assistance programs, team-building events, and sustainable initiatives like PepsiCo Positive (pep+), our strategy for regenerative agriculture and reduced emissions.

Career Growth

This Sr. Associate role is a launchpad for advancement within PepsiCo's vast supply chain ecosystem. Excel here, and progress to roles like Fleet Supervisor, Logistics Analyst, or Safety Manager. PepsiCo invests in talent through leadership programs, mentorship, and internal mobility across Egypt and internationally. Many alumni have risen to regional director positions, leveraging skills in data analytics and operations gained in control towers.

Pathways in Supply Chain

Build expertise in telematics and big data for specialized analytics roles, or pivot to operations management with your safety and escalation experience. PepsiCo's commitment to upskilling ensures certifications in Power BI, Lean Six Sigma, and more.

Why Join Us

At PepsiCo Egypt, you'll contribute to a legacy of innovation while working in a diverse, inclusive environment that values work-life balance amid dynamic shifts. Be part of a company reducing fleet emissions and enhancing road safety, making a real difference daily. New Cairo's vibrant location offers proximity to urban amenities, with PepsiCo providing transport support and a premium workplace culture focused on trust, collaboration, and impact.

Role FAQs

What shift schedule does this role follow?

A 24/7 rotating shift model, including nights, weekends, and holidays, with fair rotation and compensatory benefits.

Is prior fleet experience required?

No—0-1 year in related fields suffices; we'll train you on PepsiCo's systems.

What tools will I use?

Fleet monitoring platforms, telematics dashboards, Excel, Power BI, and ticketing systems.

Is Arabic proficiency mandatory?

Strongly preferred for driver communications; English is required for all operations.

How does PepsiCo support career development?

Through tailored training, mentorship, and global opportunities in logistics and beyond.

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