About Nike

NIKE, Inc. stands at the forefront of the global sports and fashion industry, revolutionizing athletic performance and style for millions worldwide. From iconic sneakers to cutting-edge apparel, Nike empowers athletes, innovators, and dreamers to push boundaries. With a presence in over 190 countries, Nike's Amsterdam stores embody the brand's commitment to excellence, community, and premium consumer experiences. As a Floor Manager (Coach) at NIKE Osdorp, you'll join a dynamic team driving the future of retail in one of Europe's most vibrant cities.

Role Overview

The Floor Manager (Coach) position at NIKE Osdorp in Amsterdam is a pivotal leadership role in retail operations. You'll deliver exceptional consumer service, coach teams across commercial, athlete experience, and consumer experience areas, and ensure a premium brand atmosphere. Specializing in one area while supporting cross-functionally, you'll hit sales targets, manage daily business, and champion Nike's initiatives. This full-time role demands flexibility for retail hours, including evenings, weekends, and holidays, offering a platform to grow within Nike's world-class ecosystem.

Commercial Focus

Lead efficient product receiving, maintain inventory accuracy, and uphold visual presentation standards to keep the sales floor stocked and brand-compliant.

Athlete Experience Focus

Equip teams for top-tier athlete interactions, drive community ambassadorship, handle hiring, onboarding, and scheduling while fostering Nike culture.

Consumer Experience Focus

Exemplify sales floor service, ensure brand knowledge mastery, complete specialized training, and leverage data for continuous improvements.

Key Responsibilities

As Floor Manager (Coach), your impact will span multiple domains:

• Coordinate, coach, and motivate department employees to maintain an excellent work atmosphere and achieve sales targets, including digital services.
• Support daily business management in visual merchandising, sales floor operations, and promotional campaigns.
• Identify and resolve problems in partnership with store leadership, acting as a Nike brand ambassador.
• Ensure store-wide compliance with all NIKE standards and guidelines.
• Use reporting tools for commercial decisions, launch monthly initiatives, and fulfill digital orders accurately.

Qualifications & Requirements

To thrive as a Floor Manager (Coach) at NIKE Osdorp, bring these proven abilities:

• Advanced customer service skills with demonstrated shop floor or department team leadership in crafting unique experiences.
• Strong coaching and team development expertise.
• Effective communication, brand ambassadorship, and innovative leadership.
• Proficiency in product sales techniques.
• Flexibility for retail scheduling, including days, evenings, weekends, and holidays. No relocation offered.

Ideal candidates are passionate about retail, data-driven, and aligned with Nike's consumer-centric ethos.

Benefits & Perks

Nike offers one of the industry's best packages:

• Competitive compensation with quarterly performance-based bonuses.
• Supportive, inclusive team prioritizing Diversity, Equity & Inclusion.
• Generous employee discounts online and in-store.
• Brand-new NIKE outfit to wear on the sales floor with teammates.
• Career advancement in a leading sports-fashion powerhouse.

Career Growth

At Nike, this role is a launchpad for retail leadership. Coaches gain cross-functional exposure, mentorship from senior leaders, and access to Nike's global training programs. Excel here, and advance to Store Manager, District Manager, or corporate roles in merchandising, operations, or digital retail. Nike invests in your development, with opportunities to relocate internationally and shape the brand's future.

Why Join Us

Work at NIKE Osdorp in Amsterdam means immersing in a high-energy environment where innovation meets passion. Lead teams that inspire consumers, contribute to Nike's mission of bringing inspiration and innovation to every athlete, and build a career in a company defining sports culture. Enjoy Amsterdam's dynamic lifestyle while representing a global icon. With top pay, perks, and growth, this is your chance to Just Do It at Nike.

Role FAQs

Q: What areas do Coaches specialize in?
A: Commercial, Athlete Experience, or Consumer Experience, with cross-functional support.

Q: Is relocation support provided?
A: No, local candidates preferred.

Q: What are the work hours?
A: Flexible retail hours including evenings, weekends, and holidays.

Q: How does Nike support team development?
A: Through coaching, training, hiring involvement, and a positive culture.

Q: What benefits stand out?
A: Bonuses, discounts, inclusive environment, and career opportunities.

Apply now to become part of the Nike family in Amsterdam!