Description

As a Sales Advisor for Frasers, working in partnership with Ralph Lauren, you will be the face of a globally recognised luxury brand, delivering elevated, personalised service that reflects both Frasers’ customer-first approach and Ralph Lauren’s premium brand standards. With a genuine passion for fashion, lifestyle, and luxury retail, you will create memorable shopping experiences that build long-term customer loyalty while supporting the smooth operation of the store.

• Greet and engage customers confidently and professionally, delivering a warm and welcoming first impression aligned to Ralph Lauren brand values
• Provide expert product knowledge, styling advice, and tailored recommendations to enhance the customer journey
• Deliver first-contact solutions, including supporting customers with services such as click-and-collect, product queries, and in-store processes
• Maintain exceptional visual and merchandising standards in line with Ralph Lauren guidelines
• Support store operations when required, including stock handling, replenishment, and loss prevention processes
• Represent both Frasers Group and Ralph Lauren with professionalism, ensuring brand standards are upheld at all times

Qualifications

• Customer-focused, with relevant experience in a retail or hospitality environment
• A confident and engaging communicator, able to build rapport and trust quickly with a diverse customer base
• Passionate about delivering a premium and personalised shopping experience in line with Ralph Lauren brand standards
• Target-driven, with a strong commercial mindset and a desire to consistently achieve and exceed sales KPIs
• A collaborative team player, willing to support colleagues and contribute across all areas of the store when required
• Flexible, reliable, and adaptable, thriving in a fast-paced retail environment

Additional Info

At Frasers, we live by our core values:

• Think Without Limits – Move fast, take bold action, and bring the team along with you.
• Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.
• Be Relevant – Stay connected to our people, our partners, and the planet.

This is a zero-hour contract. Hours may vary weekly depending on business needs and there may be periods where no shifts are available.

Due to high interest in these roles, we may close the vacancy early. To avoid missing out, we recommend submitting your application as soon as possible.

Apply now to join one of the UK’s most iconic and evolving retail destinations.

Company Description

Frasers is a dynamic and iconic retail destination, originally established in 1849 in Glasgow. Today, our stores are designed as inspirational spaces to explore, connect, and shop home to unrivalled fashion, beauty, accessories, and homeware collections and more. Rooted in Hugh Fraser’s original vision, we combine heritage with innovation and exceptional service.

• Competitive Pay
• Generous Staff Discount across Frasers and all Frasers Group brands
• Career Growth – opportunities to develop within a fast-paced, ambitious retail group
• Premium Store Environment with a customer-first culture
• Training and Development to support your growth