Job Description Summary

The Biomedical Technician 2 will respond to service calls within a hospital or healthcare system in New Orleans. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities:

• Evaluate customer medium complexity biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare. 

• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured. 

• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction. 

• Proactively engage with other team members to ensure appropriate solution for the customer 

• Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers. 

• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.  

  

Required Qualifications 

• Associate degree in related field or equivalent education and 2 years of experience servicing electronic equipment 

• Or high school diploma/GED and 4 years of relevant experience  

• Experience with electronic digital circuitry and electronic and electro-mechanical devices 

• Experience interpreting schematic diagrams 

• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends. 

• Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction 

• Experience with Web applications as well as Microsoft suite of products 

 

Preferred Qualifications 

• Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.  Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.   

 

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. 

  

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. 

 

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We will not sponsor individuals for employment visas, now or in the future, for this job opening.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.