Job Description Summary

Responsible for providing consulting services to Command Center clients to help achieve business objectives related to patient flow, quality and access. Directly leads billable client work with client executives and oversees project teams to deliver complex solutions / outcomes. Creates new thought leadership content, develops and oversees junior team members, and supports work to improve how work is delivered, documented and sold. Guided by professional practices and policies that are shaped by the role. The role has considerable autonomy at customer sites, requiring high levels of operational judgment.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities

• Client facing individual responsible for the delivery of consultancy services at a client site(s).

• Plans, leads and delivers clinical command center programs with large scope and scale, ensuring high quality delivery within area of responsibility and client satisfaction. Manages more than one customer at a time.

• Manages program deliverables, timelines, risks and resource requirements.

• Uses sound judgement to make decisions and solve moderately complex problems or tasks with client team or project team.

• Develops and demonstrates specialized knowledge related to patient flow, quality, hospital operations and clinical practice in hospitals and non-hospital settings. Serves as a resource for best practices and quality. Has awareness of latest technical developments in own area.

• Contributes towards strategy and policy development, product roadmap and client roadmap.

• Establishes credibility quickly, develops deep client relationships and engages with client stakeholders at all levels including executive-level sponsors and front-line caregiver teams.

• Brings new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Leverages sources internal and external to own function to arrive at decisions.

• Acts as a resource for colleagues with less experience. Explains difficult or sensitive information; Works to build consensus. Leverages persuasion skills to influence others on topics within field.

Qualifications

• Role requires significant experience in healthcare consulting and knowledge of hospital operations

• Demonstrated understanding of the healthcare industry and major trends in the geography in which client projects are delivered.

• Demonstrated project management expertise or certification.

• Experience creating impactful executive client facing communications and presentations.

• Experience driving change using Change Management tools, LEAN or Six Sigma.

• Experience leading teams, delivering feedback and coaching successfully

• Highly proficient in Microsoft Office Suite, especially Excel and Power Point

• Able to travel at least 80%

Desired Characteristics

• Deep analytical skills

• RN, MBA or Master’s Degree

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, g ender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information