Job Description Summary

Field Service Engineer is responsible for Installation, diagnostics, inspection, analysis of technical condition data, repair, preventive maintenance of medical equipment. The role includes going out on the road to visit customers on site, resolving any issues and providing the kind of service.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities:

• Installation, diagnostics, inspection, analysis of technical condition data, repair, preventive maintenance of equipment.
• Remote diagnostics and technical support of equipment using specialized software via the Internet.
• Consulting equipment users on equipment maintenance, instructing users on safe equipment operation in accordance with the manufacturer's documentation.
• Advise employees of the Sales Department on the equipment maintenance procedures, spare parts used for the equipment maintenance, other information based on the technical and operating instructions for the equipment.
• Ensure compliance with the policies, regulations, instructions, rules and directives adopted by the Company, including those related to labor protection and safety rules.
• Timely provide high-quality and complete reports on the work performed
• Closely work with service center coordinators

 

Qualifications/Requirements:

 

• Higher Technician education
• Minimum 3 years professional experience in medical equipment maintenance and/or maintenance of other equipment.
• Knowledge of:

- electrical engineering, electronics, radio engineering, mechanics;

- physics of the magnetic field, X-rays, ultrasound;

- the technical characteristics, design specifics, purpose and equipment operation modes, rules for operation and equipment use;

• maintenance, repair, operations methodology and technology;

- the repair work methods; scheduled preventive maintenance system and efficient Equipment operation;

- the purpose and way of application of the control and testing instrumentations according to their specialization and technical documentation for the equipment;

- IT, including software setup methods, computer networks, Microsoft and Linux;

• English language proficiency at the sufficient level for reading technical documentation, reporting and communication within the Company, regular online and in-class learning;
• Effective communication skills with the users of the equipment by phone and while performing repair work on the customer sites, including briefings, instructions, counseling, complaints and claims prevention and conflict resolution;
• The ability to logically coherent and informatively formulate and express the thoughts in the reports on the completed work, technical problems escalation, technical diagnostics results and internal communications;
• Skills to fill in the customer documents on the results of the completed work (acts of acceptance, installation certificates, reports and other documents) according to the Company standards and approve it with customers;
• Safety knowledges; valid relevant admission certificate.

 

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

 

Successful candidates will be employed under local employment conditions and must already satisfy local employment/work permit and residency regulations.

Job Description

Field Service Engineer is responsible for Installation, diagnostics, inspection, analysis of technical condition data, repair, preventive maintenance of medical equipment. The role includes going out on the road to visit customers on site, resolving any issues and providing the kind of service.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Additional Information