Description

The Role:

At General Motors, the Cloud Platform team is key to enabling our organizations to safely and efficiently adopt the cloud. Our team builds secure, reliable and cost effective services that enable our peers to confidently deliver products; we ensure that best practices are baked in and effortless.  As Site Reliability Engineers s, the team also use our expertise to contribute to General Motor’s transition to a reliability-first software organisation, by collaborating with our peers to deliver Production Readiness Reviews, SLOs, and Incident Reviews across teams. By joining us, you will have a rare opportunity to contribute to building a multi-cloud Platform as a Service that enables millions of General Motors customers to interact with their vehicles and services.

This is an SRE-flavored software engineering role, and we are looking for individuals who are passionate about building reliable, observable services and understanding best practices for running services in the cloud. The Cloud Platform team owns our platform end to end, delivering new features, supporting our peers, and ensuring we meet our SLAs.

As an engineer you will participate in a scrum team to deliver high quality software to production. You’ll be involved in designing features, working with peer teams to help them use our services effectively, and be part of our 24/7 support process.

What You’ll Do:

• Developing and maintaining automation tools and infrastructure to streamline software deployment, configuration management, and system monitoring.

• Monitoring the performance and availability of software systems, identifying and resolving issues, and implementing proactive measures to prevent future incidents.

• Responding to incidents, conducting root cause analysis, participating in post incident review, and implementing corrective actions to prevent similar incidents in the future.

• Collaborating with software development teams to ensure that reliability and scalability considerations are incorporated into the software design and implementation.

• Identifying opportunities for process improvement, implementing best practices, and driving initiatives to enhance the reliability and performance of software systems.

Your Skills & Abilities (Required Qualifications)  

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.

• 1–4 years of relevant experience in a software engineering or site reliability environment

• Proficiency in at least one programming language (e.g., Python, Go, Java) and familiarity with multiple language ecosystems. 

• Hands-on experience with Cloud platforms.

• Demonstrated ability to clearly communicate technical and non-technical information verbally and in writing.  

• Ability to resolve issues and complete tasks effectively in a team environment

What Will Give You A Competitive Edge (Preferred Qualifications): 

• Experience with Git/source code management, CI/CD development, open-source development.

• Experience of event driven architectures or services such as Kafka.

• Hands-on experience in Infrastructure as Code tools like Terraform, Terragrunt, Azure Resource Manager (ARM) templates, YAML pipelines, or Bicep.  

• Working knowledge of AWS and Azure services such as Event Hubs, or AKS/EKS.

• Experience of observability using OpenTelemetry, Prometheus or services such as DataDog.

• Kubernetes experience, including app deployment, service meshes such as Istio or Consul, networking.  

• Knowledge of Cloud networking i.e. VCP, VNET, Subnet, DNS, Load Balancer, including troubleshooting, diagnostics. 

• Knowledge of Azure Security, Cryptography, Vault integration and TLS certificates. 

#LI-KL2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. 

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.