Job Description

Locations

• Americas, Remote, Canada (Remote)

Salary

Skills Required

• Terraformintermediate
• Kubernetesintermediate
• Infrastructure as Code (IaC)intermediate
• Go programmingintermediate
• Ruby programmingintermediate
• Prometheusintermediate
• ELK stackintermediate
• Ansibleintermediate
• Cloud infrastructure (GCP, AWS)intermediate
• Observability and monitoring toolsintermediate

Required Qualifications

• Proven ability to operate and troubleshoot production workloads across multiple tenants or environments (experience)
• Deep understanding of how distributed systems fail at scale and how to build in resilience (experience)
• Strong hands-on experience with Terraform, including workspace strategies and state management (experience)
• Skilled at diagnosing deployment failures, interpreting pod logs, and debugging Kubernetes scheduling issues (experience)
• Ability to read and debug code in Go and/or Ruby for performance and scalability concerns (experience)
• Experience supporting infrastructure for many customers or environments simultaneously (experience)
• Able to reason through complex systems and operational challenges with on-call experience (experience)
• Proven ability to work across teams to solve technical problems while maintaining service commitments (experience)
• Comfortable managing isolation, scaling, monitoring, and incident response across diverse workloads (experience)
• Experience leading technical discussions and incident resolution efforts under pressure (experience)

Preferred Qualifications

• Experience with Ansible and templating tools like Jsonnet (experience)
• Proficiency with GitLab platform operations and workflows (experience)
• Background in cloud provider ecosystems like GCP and AWS (experience)
• Knowledge of IAM, networking, and storage integration (experience)
• Expertise in Prometheus, ELK, and observability stacks (experience)
• Familiarity with microservices deployment on Kubernetes at scale (experience)
• Skills in automated version upgrades and configuration rollouts (experience)
• Understanding of cloud security best practices implementation (experience)
• Experience with capacity prediction and bottleneck detection (experience)
• Contributions to infrastructure tooling through code analysis (experience)

Responsibilities

• Design and implement automation to provision and manage hundreds of isolated GitLab environments
• Troubleshoot issues across Kubernetes clusters, cloud services, and GitLab apps to ensure continuity
• Replace manual workflows with infrastructure-as-code solutions for upgrades and provisioning
• Build observability systems to detect bottlenecks and predict capacity needs
• Lead incident response, postmortem efforts, and establish standards to reduce future risk
• Influence architectural decisions around automation, scalability, and operational excellence
• Partner with engineering teams to improve platform resilience and production-readiness
• Manage complex state strategies and workspace configurations for maintainability at scale
• Deploy and manage microservices on Kubernetes clusters across multiple tenants
• Champion cloud security best practices in automated infrastructure workflows

Benefits

• general: Comprehensive benefits to support your health, finances, and well-being
• general: Flexible Paid Time Off policy
• general: Team Member Resource Groups for inclusion and belonging
• general: Equity Compensation and Employee Stock Purchase Plan
• general: Growth and Development Fund for professional advancement
• general: Generous Parental leave
• general: Home office support and equipment
• general: Bonuses and incentive pay opportunities
• general: Continuous knowledge exchange and learning resources
• general: High-performance culture with career acceleration potential

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