Technical Account Manager Careers at Grammarly - Warsaw, Poland | Apply Now!

Role Overview

Grammarly, now proudly part of Superhuman's AI productivity platform, is seeking a talented Technical Account Manager to join our Onboarding and Implementation team in Warsaw, Poland. This hybrid role offers the perfect blend of focused deep work and energizing in-person collaboration that builds trust, sparks innovation, and strengthens team culture.

As a Technical Account Manager focused on Coda, you'll be the technical backbone for our largest enterprise customers. This unique position combines account management expertise, process optimization mastery, and hands-on technical implementation skills. You'll partner directly with organizations to unlock Coda's full potential through expert consulting, custom solution development, and strategic process alignment.

Superhuman (including Grammarly, Coda, Mail, and Go) empowers over 40 million people and 50,000 organizations worldwide. Our mission? Eliminate busywork so teams can focus on what truly matters. With integrations across 1 million+ apps and websites, we're redefining productivity through context-aware AI. Join us to shape the future of work from Poland's vibrant tech hub.

Key Responsibilities

In this critical customer-facing role, you'll drive measurable business outcomes for enterprise clients. Here's what success looks like:

• Support and maintain complex Coda solutions through ongoing discovery and custom project scopes
• Partner deeply with customers to understand business challenges and deliver tailored guidance
• Guide new and existing customers on platform best practices for innovative use cases
• Audit implementations and provide actionable recommendations for optimization and performance
• Serve as trusted partner in creating, streamlining, and scaling mission-critical business processes
• Collaborate across customer organizations with stakeholders from analysts to C-suite executives
• Develop internal playbooks and reusable assets with fellow Technical Account Managers
• Partner with Sales and Customer Success to refine onboarding strategies and success plays
• Deliver hands-on technical implementation for high-stakes enterprise deployments
• Drive sustained platform adoption through strategic relationship management
• Enable scalable, customized Coda Doc systems that transform customer workflows
• Act as technical authority for major initiatives in complex enterprise environments
• Proactively identify opportunities for future-state enhancements and integrations

This role offers genuine ownership in a quickly evolving team – you'll help define our future processes and methodologies.

Qualifications

We're looking for a technical customer champion with enterprise experience:

• 5+ years in technical account management, solutions engineering, or customer success
• Hands-on experience building with Coda, Notion, Airtable, or similar platforms
• Proven track record driving adoption in Fortune 500 or large enterprise environments
• Strong process optimization skills with experience mapping complex workflows
• Technical aptitude to build, troubleshoot, and scale sophisticated doc-based solutions
• Exceptional communication bridging technical teams and business stakeholders
• Experience creating scalable playbooks, templates, and best practices
• Familiarity with AI productivity tools and 1000+ app integrations
• Comfort operating independently in ambiguous, fast-paced environments
• Passion for customer success and genuine curiosity about business challenges
• EU work authorization (Poland preferred)

Salary & Benefits

We offer competitive compensation for Warsaw's hybrid market:

• Base salary range: $75,000 - $105,000 USD equivalent (local competitive)
• Performance bonuses tied to customer outcomes
• Superhuman stock options with significant upside potential
• Comprehensive health and dental coverage
• 25+ days PTO plus unlimited sick leave
• 6 months paid parental leave
• Professional development stipend ($2,000/year)
• Hybrid model: 3 days/week in modern Warsaw office
• Fully equipped home office setup
• Team offsites across Europe
• Daily catered lunches and wellness stipend

Why Join Grammarly?

Grammarly isn't just a writing tool – we're Superhuman, the AI platform transforming how 40M+ people work. Our Warsaw team combines Polish talent with global impact:

• Rapid Growth: Scale with a company doubling revenue yearly
• Impact: Directly influence enterprise customer success
• Culture: Async-first with high-trust, results-oriented environment
• Innovation: Work on bleeding-edge AI productivity agents
• Poland Hub: Growing Warsaw office with Europe's best tech talent
• Values-Driven: Integrity, customer obsession, and bold ambition

Read our values and explore Superhuman.

How to Apply

Ready to unlock superhuman potential for enterprises? Submit your resume and a brief note on your most impactful customer project. We're reviewing applications on a rolling basis and moving quickly for top talent.

Technical Account Manager | Grammarly Careers | Warsaw Hybrid | Coda Expert | Enterprise Customer Success