Dental Network Recruiter Support Specialist

Location: Newport Beach - Regional Office, United States

Why Join Guardian Life?

At Guardian Life, we're more than an insurance company—we're a purpose-driven organization committed to inspiring well-being for our colleagues, customers, and communities. As a leader in dental insurance and provider network management, Guardian offers a collaborative, innovative environment where your contributions directly impact the recruitment of top dental providers nationwide. Join a team that values work-life balance, professional growth, and ethical standards, with opportunities for skill-building, leadership development, and philanthropy. Whether you're passionate about data analytics in healthcare or supporting recruitment in the insurance industry, Guardian provides the flexibility and support to achieve your career goals surrounded by diverse, high-performing colleagues.

Role Description

As the Dental Network Recruiter Support Specialist, you will play a critical role in enhancing the performance and efficiency of our Provider Network Recruitment team. By delivering data-driven insights, ensuring high-quality lead management, and maintaining the integrity of recruitment-related data systems, you'll accelerate the recruitment process. This position equips recruiters with accurate, actionable information to make timely, informed decisions, ultimately expanding our dental network and improving access to quality care for Guardian members.

This role is primarily remote, preferably in PST or CST time zones, with occasional quarterly travel to the nearest Guardian Life hub or office. If you're a naturally analytical professional with a knack for detail-oriented work in a fast-paced environment, this is your opportunity to thrive at Guardian Life.

Detailed Responsibilities

• Analyze and scrub lead data from multiple sources (e.g., field staff reports, termination reports, Netminder, P&R systems) to ensure accuracy and completeness before routing to recruiters.
• Extract, synthesize, and research provider data from various sources, presenting clean, actionable information to recruitment staff.
• Format and load lead data into the Source of Record (SOR), configuring appropriate task sets for recruiter workflows.
• Call providers to obtain missing documentation, ensuring complete contracts ready for processing.
• Communicate professionally with providers regarding contract status and requirements.
• Confirm newly contracted providers have signed the state-appropriate agreement.
• Collaborate with Provider Network Recruitment to follow up on missing contract elements.
• Track the full lifecycle of contracts, from application to completion, following up on delays with processing teams.
• Deliver accurate, complete contract packets to Provider Relations Administration for final processing.
• Input contract data into provider databases with meticulous accuracy.
• Submit complete contracts to Provider Relations Administration.
• Support field preparation for recruitment teams at conferences and events, including mailings, shipping logistics, contract support, and real-time data verification.
• Perform additional duties and projects as required to drive recruitment success.

Required Skills

Guardian Life seeks candidates with these essential skills for the Dental Network Recruiter Support Specialist role:

• Professional, sales-oriented communication
• Excellent written and oral communication
• Strong analytical mindset
• Critical thinking and active listening
• Exceptional attention to detail
• Proficiency in fast-paced, data-focused environments
• Cross-functional team collaboration
• Proven issue resolution and work ethic

Education & Experience

• Minimum associate’s degree; bachelor’s degree preferred or equivalent work experience.
• 2-3 years of related experience, ideally in the insurance industry, professional health office, or analytics-driven administrative role.
• Strong data and analytical background.
• Proficiency in Excel, CRM platforms, and data visualization tools (e.g., Tableau, Power BI).
• Advanced Microsoft Office skills.

Compensation Overview

Salary Range: $70,930.00 - $106,390.00 (USD, yearly). This good faith estimate reflects base pay for the Newport Beach - Regional Office location. Actual salary will be determined based on education, experience, knowledge, and abilities. This role may also be eligible for annual, sales, or other incentive compensation.

Benefits

Guardian Life is committed to your well-being with comprehensive benefits including health insurance, retirement plans, paid time off, flexible work arrangements, professional development programs, and more. Explore full details at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees.

Equal Employment Opportunity: Guardian is an equal opportunity employer. All qualified applicants will be considered without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, or disability.