Enrollment Business Program Leader

Why Join Guardian Life?

At Guardian Life, we inspire well-being by providing innovative employee benefits solutions that protect what matters most. As a leader in the insurance industry, Guardian offers a collaborative, inclusive environment where your career can thrive. Join our Bethlehem team and contribute to strategic initiatives that drive business growth and enhance enrollment capabilities. With hybrid work options, professional development, and a commitment to diversity, Guardian empowers you to achieve your professional and personal goals. Discover rewarding benefits enrollment careers and insurance leadership roles at Guardian Life today.

Role Description

The Enrollment Business Program Leader is a pivotal role responsible for advancing the strategic and operational capabilities of Guardian’s Enrollment function. This position focuses on building scalable processes, fostering internal and external partnerships, and creating innovative tools and resources that enhance enrollment delivery and engagement. You will lead initiatives that promote enrollment capabilities to internal and external audiences, streamline workflows, develop optimization tools, and position Enrollment as a key contributor to business growth. Ideal for strategic leaders passionate about benefits administration, process improvement, and cross-functional collaboration in the insurance sector.

Detailed Responsibilities

• Organize and maintain existing Enrollment resources to ensure accessibility and efficiency.
• Ensure procedural compliance for the Enrollment team, upholding industry standards and regulations.
• Represent the enrollment team on product enhancement and development projects, providing expert insights.
• Facilitate knowledge-sharing between external partners, vendors, and the Guardian Enrollment team.
• Increase distribution engagement volume through internal partnerships and targeted external promotional content.
• Support increased productivity for enrollment team members by eliminating redundant administrative efforts.
• Reduce delivery timelines and resource requirements through innovative project management techniques.
• Develop training content, marketing collateral, and resources for internal teams and external stakeholders.
• Drive process optimization using methodologies like Lean, Six Sigma, or Agile to enhance enrollment workflows.
• Collaborate with cross-functional teams to align enrollment strategies with broader business objectives.

Required Skills

Success in this role demands a blend of technical expertise, leadership, and communication prowess. Key skills include:

• Deep knowledge of benefits enrollment processes and best practices.
• Expertise in enrollment technology platforms (e.g., Workday, Benefitfocus).
• Proficiency in project management tools (e.g., Asana, Jira, Microsoft Project).
• Strong process improvement and optimization skills.
• Exceptional communication and presentation abilities for diverse audiences.
• Content development for training and marketing materials.
• Cross-functional relationship management and influence.
• Tech-savvy approach to workflow automation and innovation.

Education & Experience

• Bachelor’s degree in Business, Human Resources, or related field; advanced degree (MBA, MPH) preferred.
• 8+ years in benefits enrollment, implementation, or related leadership roles within insurance or HR.
• Proven success managing complex projects and building cross-functional partnerships.
• Familiarity with compliance standards (e.g., ERISA, HIPAA) and process improvement methodologies.
• Demonstrated ability to lead strategic initiatives in fast-paced environments.

Compensation Overview

The base salary range for this Enrollment Business Program Leader position in Bethlehem, PA, is $99,150 - $162,885 annually. Actual pay is determined based on education, experience, knowledge, skills, and abilities. This role may also be eligible for annual incentives, sales bonuses, or other performance-based compensation. Guardian Life offers competitive total rewards packages to attract top talent in benefits leadership jobs.

Benefits

Guardian is committed to inspiring well-being with comprehensive benefits:

• Hybrid work arrangement: 3 days in office (Bethlehem, PA; Boston, MA; or New York, NY), 2 days remote.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match and retirement planning.
• Generous paid time off, parental leave, and wellness programs.
• Professional development, leadership training, and tuition reimbursement.
• Philanthropic opportunities and employee resource groups.
• Flexible spending accounts and life/disability insurance.

Location: Bethlehem, United States (Hybrid). Occasional travel required. Reporting: To Head of Enrollment, under Head of Product Strategy and Offerings.

Equal Employment Opportunity: Guardian is an equal opportunity employer committed to diversity. All qualified applicants considered without regard to protected characteristics. Reasonable accommodations provided.

Explore more at Guardian Life Careers. Apply now for this exciting Enrollment Business Program Leader opportunity!