Enrollment Partnerships Leader

Location: Bethlehem, United States (Hybrid: 3 days in office at Guardian offices in Bethlehem, PA; Boston, MA; or New York, NY | Occasional travel required)

Why Join Guardian Life?

At Guardian Life, we're more than an insurance company—we're a purpose-driven organization committed to inspiring well-being for our clients, colleagues, and communities. As a leader in group benefits and enrollment solutions, Guardian offers a collaborative, innovative environment where your leadership can make a real impact. Join a team that values diversity, ethical standards, and professional growth, with opportunities for skill-building, leadership development, and philanthropy. Our hybrid work model provides flexibility, while our comprehensive benefits support your well-being. Discover why top talent chooses Guardian for benefits enrollment careers, partnership leadership roles, and strategic program management in the insurance industry.

Role Description

The Enrollment Partnerships Leader is responsible for building, owning, and optimizing strategic partnerships with external vendors, distribution partners, and internal teams to deliver innovative, best-in-class group benefits enrollment solutions. This leader drives the development and execution of new enrollment strategies and technologies, ensuring professional, timely, and customer-centric delivery. The role is accountable for developing talent, fostering collaboration, and modeling excellence in communication and service, positioning the team to consistently achieve and exceed organizational goals.

You are a visionary, adaptable leader with a passion for developing people and cultivating high-value internal and external partnerships. You excel at driving operational excellence and delivering innovative solutions in a fast-paced environment. You demonstrate exceptional communication, organizational, and problem-solving skills, and are committed to fostering a culture of trust, accountability, and continuous learning.

Detailed Responsibilities

• Own and optimize relationships with external vendors and distribution partners to ensure seamless, innovative enrollment operations and exceptional customer experiences.
• Lead efforts to develop, test, and launch new enrollment solutions, leveraging technology and process improvements to drive differentiation and engagement.
• Lead, coach, and develop a team of enrollment professionals, including support specialists, program managers, and solutions leads.
• Oversee recruitment, onboarding, training, and performance management for team members.
• Drive strategic initiatives to optimize resource utilization, cost efficiency, and program effectiveness.
• Model professionalism, accountability, and empathy in all interactions.
• Support a culture of trust, respect, and collaboration within the team and across the organization.
• Collaborate with internal stakeholders, including the Head of Enrollment (your direct report line to Head of Product, Strategy and Offerings), to align on business objectives and innovate enrollment technologies.
• Monitor industry trends in group benefits enrollment and digital tools to maintain competitive edge.

Required Skills

Guardian Life seeks candidates with proven expertise in key areas for success in this Enrollment Partnerships Leader role:

• Strategic partnership building and vendor management
• Team leadership and talent development
• Innovative enrollment solution development
• Digital tools and enrollment platform proficiency
• Excellent communication and presentation skills
• Operational excellence and process optimization
• Problem-solving in fast-paced environments
• High attention to detail and deadline management
• Empathy-driven customer service
• Data-driven decision making for program effectiveness

Education & Experience

• Bachelor’s degree in Business, Human Resources, Communications, or related field (or equivalent experience).
• 5+ years of experience in benefits enrollment, program management, or people leadership.
• Proven ability to recruit, develop, and manage diverse teams.
• Demonstrated success in building and owning external partnerships with vendors and distribution partners.
• Experience leading the development and launch of innovative enrollment solutions, including digital tools and multi-channel communications.
• Proficiency in Microsoft Office Suite and familiarity with enrollment platforms and digital tools.
• High attention to detail, organizational skills, and ability to execute tasks efficiently under tight deadlines.
• Commitment to professionalism, empathy, and continuous improvement.

Compensation Overview

Salary Range: $99,150.00 - $162,885.00 (USD, yearly). This range is a good faith estimate for the primary location in Bethlehem, United States. Final salary will be determined based on education, experience, knowledge, and abilities. Eligible for annual, sales, or other incentive compensation.

Benefits

Guardian Life is committed to your well-being with contemporary, supportive, flexible, and inclusive benefits:

• Comprehensive health, dental, and vision insurance.
• 401(k) with company match and financial wellness programs.
• Paid time off, family leave, and flexible hybrid work arrangements.
• Professional development, tuition reimbursement, and leadership training.
• Philanthropic opportunities and employee resource groups.
• Wellness programs, mental health support, and employee assistance.
• Explore full details at www.guardianlife.com/careers/corporate/benefits (full-time eligible employees).

Equal Employment Opportunity: Guardian is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply today to lead enrollment partnerships at Guardian Life and shape the future of group benefits!