Product Manager, Group Benefits

Join Guardian Life's innovative Group Benefits team as a Product Manager, Group Benefits in Boston, United States. We're seeking a dynamic Digital Product Manager focused on employer and broker self-service experiences. Drive the product roadmap, integrate usability research, and deliver customer-driven designs that enhance self-service capabilities. This hybrid role offers a chance to shape the future of group benefits technology.

Why Join Guardian Life?

At Guardian Life, you'll be part of a forward-thinking organization accelerating digital capabilities in product, experience, benefits administration, claims/leave management, and broker technology. As a market leader in group benefits, we empower you to leverage cutting-edge technology for new opportunities and deliver meaningful impact for customers and partners. Enjoy a hybrid work model with 3 days a week in HUB locations including Boston MA, Bethlehem PA, Hudson Yards NY, Stamford CT, or Holmdel NJ. Benefit from skill-building, leadership development, philanthropic opportunities, and a diverse, ethical culture that supports your professional and personal growth.

Role Description

The Product Manager, Group Benefits sets and manages OKRs to drive the product roadmap for digital employer and broker experiences. You'll prioritize work, resolve dependencies, measure outcomes, and collaborate with technology, Distribution, Marketing, Operations, Claims, and Service teams. Embedded in the business, you'll ensure alignment with value stream objectives and business goals while supporting end-to-end product development, data requirements, and compliance.

Detailed Responsibilities

• Set, communicate, and monitor product-level objectives and key results (OKRs) based on Guardian’s business goals and customer needs.
• Collaborate with Marketing and Customer Advocacy on customer journey mapping, user testing, and UX design workshops to ensure digital solutions meet customer needs.
• Conduct market research and competitive analysis to inform product strategy and identify growth opportunities in group benefits.
• Engage with other Value Streams to prioritize cross-functional capabilities, make prioritization decisions, and communicate to stakeholders.
• Manage the full product lifecycle from ideation to launch, ensuring timely delivery and high-quality outcomes.
• Partner with business leaders, change management, and cross-functional teams for seamless integration of features and support go-to-market activities.
• Ensure all digital solutions comply with regulatory standards in the insurance and benefits industry.
• Maintain data and AI integrity by partnering with experts, upholding standards, and supporting scalable, data-driven solutions.
• Facilitate regular product reviews, retrospectives, and feedback loops to drive continuous improvement in self-service experiences.
• Track initiatives, resolve dependencies and risks, and integrate usability research for customer-centric design.

Required Skills

• Objectives and Key Results (OKRs) management
• Product Roadmap development and execution
• Product Development lifecycle management
• Continuous Improvement Management
• Customer Centric Solutions design
• Market Research and Competitive Analysis
• Product Journey Mapping
• Business Process Improvement
• Cross-functional Collaboration
• Data and AI Integrity standards

Education & Experience

• Bachelor’s degree or equivalent work experience.
• 5-7 years of experience in product management or related field.
• Proven experience defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards.
• Strong knowledge of product journey mapping, business process improvement, and OKR management.
• Excellent communication and teamwork skills; customer-facing experience translating business needs into technical solutions.
• Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
• Prior experience in group benefits business preferred.

Compensation Overview

Salary Range: $118,980.00 - $195,465.00 (USD, yearly). This good faith estimate is for the primary Boston location. Final salary based on education, experience, knowledge, and abilities. Eligible for annual, sales, or other incentive compensation.

Benefits

• Hybrid work flexibility with HUB locations.
• Comprehensive skill-building and leadership development programs.
• Philanthropic opportunities to build communities.
• Diverse, ethical culture with high standards.
• Competitive salary plus incentives.
• Professional growth support for career advancement.
• Health, wellness, and work-life balance initiatives.

Reporting to the Head of Self-Service Strategy for Group Benefits, you'll lead a team of Product Owners. Apply now to advance your career in product management at Guardian Life!