Why Join Guardian Life?

At Guardian Life, we’ve been protecting American families, businesses, and communities for over 160 years. As a mutual company, our focus remains on delivering exceptional value to our policyholders, employees, and partners. Join our innovative team in Bethlehem, United States, and be part of a company that prioritizes employee growth, work-life balance, and meaningful impact in the insurance industry. We offer a hybrid work model, competitive compensation, and comprehensive benefits that support your professional and personal success. Guardian Life is committed to diversity, equity, and inclusion, fostering a collaborative culture where strategic thinkers like you can thrive. Discover rewarding Sr. Product Manager Annuity jobs and lead transformative projects in annuity services at Guardian Life.

Role Description

As a Senior Product Manager, Annuity Service Product Manager (PDM), you will define and drive the product roadmap in alignment with the product vision and Operational Key Results (OKRs). Collaborate with Product Owners, stakeholders, and cross-functional teams to gather input, refine priorities, and integrate usability studies, customer research, and data/AI standards into product requirements. Ensure customer-driven, high-impact, and compliant designs while defining end-to-end product journeys that align with value stream goals and Customer Advocacy Center of Excellence standards.

Lead the critical transformation of our policy admin system migration, ALIP, leveraging your deep annuity expertise to optimize features and processes for our General Agency and 3rd party distribution field force. This highly visible role demands a strategic, results-focused, innovative, and curious leader to partner with the ALIP Platform leader and service value stream leader, addressing the most critical business needs in annuity product management.

Detailed Responsibilities

• Establish and maintain the roadmap for the ALIP Annuity transformation in alignment with product vision and OKRs.
• Drive execution against the roadmap from design to implementation with high urgency.
• Influence changes and drive business outcomes from conception to delivery.
• Act as a seasoned change leader through uncertainty, engaging teams and stakeholders amid ambiguity.
• Identify and drive continuous improvement of business processes impacting product success.
• Partner with business leaders and change management teams to define product value, messaging, and customer outreach.
• Define data input/output requirements for end-to-end product journeys, aligning with value stream goals.
• Collaborate with Value Stream Leaders (VSLs) to enhance processes using AI and automation.
• Work with Data/AI SMEs to ensure compliance with standards.
• Ensure organizational readiness and change management align with delivery timelines.
• Manage dependencies, risks, and track product-level OKRs aligned with Value Stream OKRs.
• Mentor Product Delivery Managers (PDMs) and Product Owners for team growth.

Required Skills

Required Skills In:

• Continuous Improvement Management
• Objectives and Key Results (OKRs)
• Product Road Map Development
• Product Vision
• User Research
• Annuity Policy Administration
• Business Process Optimization
• Agile Transformation
• Stakeholder Collaboration
• Change Management

Education & Experience

• Previous experience in Annuities is critical; deep expertise in Policy Administration, Actuarial, Reinsurance, and Claims functions preferred.
• Strong general management mindset and broad functional experience.
• Demonstrated experience driving agile and innovation adoption.
• Proven track record in organizational change.
• Bachelor’s degree or equivalent work experience.
• Minimum 10 years in product management or related field.
• Experience defining roadmaps, integrating customer research, and ensuring data/AI compliance.
• Strong knowledge of product journey mapping, process improvement, and OKR management.
• Cross-functional team collaboration and complex project management.
• Excellent communication, influence, multitasking, and deadline management skills.

Compensation Overview

Competitive base salary plus performance-based incentives. Total compensation reflects experience, skills, and location.

Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) with company match and pension plan.
• Generous paid time off and flexible hybrid schedule (3 days in office).
• Professional development programs and tuition reimbursement.
• Wellness programs, employee assistance, and parental leave.
• Hybrid work from Guardian offices: Bethlehem, PA; Pittsfield, MA; Boston, MA; New York, NY.

Apply now for this Sr. Product Manager Annuity role at Guardian Life and shape the future of annuity services!