Guest Experience Lead Careers at Lululemon - Flagstaff, Arizona | Apply Now!

Role Overview

Join the Lululemon team as a Guest Experience Lead at our stunning Aspen Place Flagstaff location in Flagstaff, Arizona. This dynamic leadership role puts you at the heart of creating transformative guest experiences in a high-energy retail environment. As part of the store leadership team, you'll drive sales performance, mentor team members, and embody Lululemon's commitment to innovation, inclusivity, and community connection.

Lululemon is more than athletic apparel—it's a movement toward healthier, more connected lives. Our Flagstaff store serves an active outdoor community passionate about yoga, running, training, and wellness. The Guest Experience Lead ensures every visitor receives personalized technical product education, articulating the value of our premium technical fabrics and functional designs. If you thrive in fast-paced settings, love mentoring others, and have a passion for retail excellence, this Flagstaff Lululemon career opportunity is for you.

Key duties include leading from the floor as Supervisor on Duty (SOD), hitting sales targets, contributing to hiring decisions, and fostering an inclusive team culture. With flexible shifts including weekends and holidays, this role offers growth potential in one of America's most vibrant retail brands.

Key Responsibilities at Lululemon

As a Guest Experience Lead in Flagstaff, you'll wear many hats to elevate the store's performance:

• Deliver Exceptional Guest Experiences: Bring Lululemon's guest experience framework to life, ensuring every customer receives tailored technical product education.
• Lead Dynamically from the Floor: Act as Supervisor on Duty, assessing business needs, team performance, and guest satisfaction in real-time.
• Drive Sales Results: Analyze daily metrics, motivate your team to smash sales and unit targets, and celebrate wins together.
• Operational Mastery: Handle store opening/closing procedures and maintain operational excellence throughout shifts.
• Team Development: Provide in-the-moment coaching, feedback, recognition, and hands-on training to support ongoing growth.
• Hiring Contributions: Participate in recruitment, interviews, onboarding, and performance evaluations for new hires.
• Inclusive Culture Building: Foster respectful, fun, and productive team dynamics that celebrate diversity.
• Proactive Guest Support: Continuously monitor guest connections and step in to assist when needed.
• Business Agility: Adapt to peak periods, special events, and changing priorities with speed and positivity.

These action-oriented tasks position you as a pivotal leader in Lululemon's Flagstaff success story.

Qualifications & Requirements

To excel as a Guest Experience Lead at Lululemon Flagstaff, bring these qualifications:

• 1+ year of retail or customer service experience, including handling guest resolutions and tough conversations.
• Demonstrated experience leading, mentoring, or delegating to teams.
• Flexible schedule availability for mornings, evenings, weekends, holidays, and peak events.
• Legal work authorization in the United States and reliable transportation to Flagstaff, AZ.
• Strong communication skills for interactive guest and team interactions.
• Adaptability in a high-energy environment with bright lights, loud music, and constant movement.

Job Assets (Preferred): High school diploma/GED, 1 year retail sales leadership, food/beverage certifications for experiential elements. We prioritize candidates who embody inclusion, integrity, leadership, collaboration, decision-making, adaptability, and guest-focused communication.

Salary & Benefits

Earn a competitive salary estimated at $42,000 - $52,000 USD annually for this Flagstaff role, based on experience and performance incentives. Lululemon offers standout perks:

• Performance-based bonuses and sales incentives.
• Comprehensive medical, dental, vision coverage.
• Steep employee product discounts.
• Paid vacation, holidays, and sick time.
• 401(k) with generous company match.
• Wellness reimbursements for fitness/yoga.
• Leadership training and promotion paths.
• Flexible peak-season scheduling.

Why Join Lululemon?

Lululemon isn't just a job—it's a lifestyle. In Flagstaff, Arizona, you'll connect with a thriving outdoor community amid stunning landscapes. We invest in your growth through world-class training, empowering you to lead and inspire. Our culture celebrates inclusion and diversity, ethical practices, and positive change. With innovative products and community focus, Lululemon Flagstaff offers unmatched career acceleration in retail leadership. Join us to move, grow, connect, and be well.

Flagstaff's vibrant scene—hiking, skiing, yoga retreats—perfectly aligns with Lululemon's ethos. Advance your retail career while living your best active life.

How to Apply

Ready to lead guest experiences at Lululemon Flagstaff? Apply now for this Guest Experience Lead position! Submit your resume highlighting retail leadership and customer service wins. Our hiring team reviews applications quickly—don't miss this chance. Interviews include behavioral scenarios and store walkthroughs. Background checks required. Lululemon is an equal opportunity employer committed to diversity.

Flagstaff, AZ careers await—elevate your future with Lululemon today!