Role Overview

Join the dynamic world of lululemon as a Guest Experience Lead in our vibrant Hamburg store. At lululemon, we're more than just a performance apparel brand—we're creators of transformative products that empower people to move, grow, connect, and feel amazing. Our innovative technical fabrics and functional designs set the standard for yoga, running, training, and beyond. As a Key Leader on the store leadership team, you'll drive outstanding guest experiences, coach educators, and oversee sales floor operations. This role impacts team members and customers daily, using KPIs to prioritize tasks amid real-time business challenges. If you thrive in a fast-paced retail environment focused on wellness and community, apply now for this Guest Experience Lead career at lululemon Hamburg.

Key Responsibilities at Lululemon

As Guest Experience Lead, you'll lead by example. Key duties include:

• Leadership & People Management: Continuously train and develop team members with feedback, coaching, mentoring, and career guidance. Recognize achievements, address performance gaps, and document growth.
• Guest Experience Excellence: Plan sales floor coverage, coach educators on personalized service, and support omnichannel programs like online purchase in-store pickup.
• Product Expertise: Share deep knowledge of lululemon's technical fabrics via training and articulate product value to guests.
• Operational Mastery: Review business metrics, manage store opening/closing, handle product presentation, and assign cleaning tasks.
• Team Collaboration: Build inclusive relationships, celebrate differences, and ensure a supportive environment for all.
• Guest Interaction: Assess unique needs, resolve concerns, and provide tailored solutions for purchases and returns.
• Safety & Compliance: Uphold policies for a secure, luxurious store atmosphere.
• Dynamic Floor Presence: Move fluidly to meet business, team, and guest needs.
• Performance Driving: Use data to adapt and achieve store goals.

Lead the charge in creating magical moments for every guest in our Hamburg location.

Qualifications & Requirements

To excel as Guest Experience Lead at lululemon Hamburg, bring:

• Retail Leadership Experience: Proven track record supervising sales teams in premium retail settings.
• Passion for Wellness: Genuine enthusiasm for fitness, yoga, and lululemon's mission.
• Communication Prowess: Fluent in German and English for coaching and guest service.
• Coaching Skills: Ability to mentor, provide feedback, and foster development.
• Technical Savvy: In-depth understanding of performance apparel and omnichannel retail.
• Operational Agility: Comfort with KPIs, store ops, and high-energy environments.

Embody lululemon's values of growth, connection, and well-being.

Salary & Benefits

Earn a competitive salary estimated at €42,000 - €55,000 annually based on experience, plus bonuses. Enjoy top-tier perks like 50% product discounts, wellness programs, career training, paid vacation, health coverage, fitness events, inclusive culture initiatives, parental leave, and community involvement. Thrive with lululemon's support for your personal and professional growth.

Why Join Lululemon?

Lululemon Hamburg is at the heart of our European expansion, fostering a gesunde, blühende Zukunft (healthy, thriving future). We're committed to innovative products, store excellence, employee success, and community ties. As a Guest Experience Lead, you'll pioneer positive change in an inclusive space that celebrates diversity. Experience career elevation, wellness perks, and connections that matter. Join a brand that's redefining athleisure and retail leadership.

How to Apply

Ready to elevate guest experiences at lululemon Hamburg? Click 'Apply Now' to submit your resume and cover letter. We're hiring fast—don't miss your chance for this leadership role. Transform lives, including your own, with lululemon.