Guest Experience Lead Careers at Lululemon - Miami Beach, Florida | Apply Now!

Role Overview

Join the Lululemon team as a Guest Experience Lead at our vibrant Lincoln Road store in Miami Beach, Florida. Lululemon is more than an innovative performance apparel company—it's a movement empowering people through yoga, running, training, and athletic pursuits. Our technical fabrics and functional designs create transformational products that help guests move, grow, connect, and be well. As a Guest Experience Lead, you'll be part of the store leadership team, driving exceptional in-store experiences and sales performance on the floor.

This role is perfect for retail leaders passionate about guest experience leadership, team development, and fostering inclusive environments. Oversee technical product education, act as Supervisor on Duty (SOD), and contribute to hiring decisions while motivating your team to hit daily sales targets. Located in the heart of Miami Beach, this position offers a dynamic, fast-paced retail environment with bright lights, energetic music, and endless opportunities to connect with fitness enthusiasts.

Key Responsibilities at Lululemon

As a Guest Experience Lead, you'll bring the Lululemon guest experience framework to life. Here are your core action-oriented tasks:

• Lead dynamically from the floor as Supervisor on Duty, assessing and fulfilling needs of business, team, and guests.
• Ensure every guest receives personalized technical product education articulating product and brand value.
• Continuously monitor guest connections and step in to assist when team members are unavailable.
• Prepare the store for peak guest traffic, maintaining operational excellence throughout your shift.
• Execute precise opening and closing procedures to set the stage for success.
• Review daily business data and metrics, motivating your team to smash sales goals.
• Contribute to the hiring process, from recruitment and interviews to onboarding and training.
• Provide in-the-moment coaching, feedback, recognition, and hands-on development for team growth.
• Build respectful, inclusive teams by fostering fun, productive relationships and celebrating differences.

Thrive in a high-energy setting where you'll navigate ambiguity, make quick decisions, and inspire others daily.

Qualifications & Requirements

To excel as a Lululemon Guest Experience Lead in Miami Beach, bring these qualifications:

• 1+ year retail or customer experience, especially in guest resolution and handling difficult conversations.
• Demonstrated experience leading, mentoring, or delegating to peers or teams.
• Legal work authorization in the United States and reliable transportation to the store.
• Flexible schedule including mornings, afternoons, evenings, weekends, holidays, and peak events.
• High school diploma/GED preferred; 1 year retail sales leadership as a strong asset.
• Passion for inclusion, integrity, guest experience, leadership, collaboration, decision-making, adaptability, and communication.

No supervisor experience required—show us your ability to inspire and direct in a retail leadership role!

Salary & Benefits

Earn a competitive salary estimated at $45,000 - $55,000 USD yearly based on Miami Beach market rates, plus performance bonuses. Lululemon offers unbeatable perks:

• Up to 50% employee discounts on premium athletic apparel.
• Full health, dental, vision coverage, and 401(k) with match.
• Paid time off, wellness reimbursements, and fitness stipends.
• Extensive career growth, leadership training, and internal promotion paths.
• Community engagement opportunities and parental leave benefits.

Why Join Lululemon?

Lululemon isn't just a job—it's a community of innovators creating positive change for a healthier future. In Miami Beach's Lincoln Road store, you'll connect with diverse guests, lead a passionate team, and grow in an equitable, inclusive environment. Our emphasis on people, stores, and community connections sets us apart. Develop leadership skills, advance your retail career, and be part of a brand that values integrity, collaboration, and agility. With ongoing training and recognition, you'll thrive while wearing cutting-edge gear. Join us to inspire movement and wellness in sunny Florida!

How to Apply

Ready to lead guest experiences at Lululemon Miami Beach? Apply now for the Guest Experience Lead role! Submit your resume highlighting retail leadership and customer service wins. We're hiring fast—don't miss your chance to join our Lincoln Road team. Flexible shifts available; interviews ongoing. Elevate your career with Lululemon today!