Role Overview

Join the lululemon team as a Guest Experience Lead at our vibrant Grand Boulevard Store in Sandestin/Miramar Beach, FL. This dynamic role puts you at the heart of creating transformative guest experiences in one of lululemon's premier retail locations. As part of the store leadership team, you'll drive exceptional customer interactions, lead floor operations, and contribute to sales success while fostering an inclusive environment. lululemon is more than athletic apparel – we're about empowering people to move, grow, and connect through innovative products and community-focused experiences.

In this position, you'll oversee technical product education, ensure every guest feels valued, and act as Supervisor on Duty (SOD). Perfect for retail professionals with leadership potential seeking to elevate their career in a high-energy, performance-driven setting. Located in beautiful Sandestin, Florida, this role offers the chance to work in a thriving beachside community while advancing with a global brand committed to positive change.

Key Responsibilities at Lululemon

As Guest Experience Lead, you'll bring the lululemon guest experience framework to life through hands-on leadership. Here are your core duties:

• Lead from the floor: Dynamically assess and fulfill needs of business, team, and guests as SOD.
• Deliver product expertise: Provide technical education articulating product value to meet unique guest needs.
• Monitor guest connections: Ensure every guest receives personalized attention and assistance.
• Drive sales performance: Interpret daily metrics to motivate team toward sales and unit targets.
• Manage operations: Open/close store, prepare for daily readiness, and maintain excellence.
• Develop talent: Offer coaching, feedback, recognition, and hands-on training to team members.
• Support hiring: Contribute to recruitment, selection, onboarding, and performance evaluations.
• Build inclusive culture: Foster fun, productive environment with supportive relationships.
• Adapt to peaks: Handle special events, holidays, and high-volume periods with agility.
• Ensure inclusivity: Create equitable experiences celebrating differences for all guests and team.

Qualifications & Requirements

To succeed as Guest Experience Lead at lululemon Sandestin, bring these qualifications:

• 1+ year retail/customer experience with guest resolution and navigating tough conversations.
• Proven leadership through mentoring, delegating, or peer assistance.
• Flexible schedule for mornings, evenings, weekends, holidays, and peak events.
• Reliable transportation to Sandestin/Miramar Beach store.
• Legal work authorization in the US.
• Preferred: High school diploma/GED; 1 year retail sales leadership.

We value inclusion, integrity, guest experience mastery, leadership, collaboration, decision-making, adaptability, and communication. Thrive in a fast-paced store with bright lights, music, and constant movement? This is your role.

Salary & Benefits

Earn competitive pay in the $42,000 - $55,000 USD yearly range based on experience, plus incentives. lululemon offers standout perks:

• 50% employee discount on premium apparel.
• Health, dental, vision coverage from day one.
• 401(k) with generous match.
• Paid vacation, holidays, and wellness days.
• Leadership development and career progression.
• Flexible shifts balancing life and work.
• Yoga/fitness reimbursements and EAP support.
• Community volunteer opportunities.

Why Join Lululemon?

lululemon isn't just a job – it's a movement. We're pioneers in technical fabrics for yoga, running, and training, creating products that transform lives. Our success stems from store innovation, people-first culture, and community connections. In Sandestin, join a team building healthier futures through equity and growth.

Experience professional development, inclusive culture, and real impact. Advance from Guest Experience Lead to higher leadership while enjoying Florida's beaches. We're seeking passionate leaders who embody our values: integrity, collaboration, and agility.

Beachside location means post-shift yoga on Miramar Beach or runs along scenic trails – perfect for living the lululemon lifestyle.

How to Apply

Ready to lead guest experiences at lululemon Sandestin? Apply now! Submit your resume highlighting retail leadership and customer service wins. We'll review and contact top candidates for interviews. Don't miss this chance – positions fill fast in peak season. Join us in creating magic for every guest!

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