Guest Experience Lead Careers at Lululemon - Virginia Beach, Virginia | Apply Now!

Role Overview

Join the lululemon team as a Guest Experience Lead at our stunning Atlantic Park location in Virginia Beach, Virginia. This 12-month contract position offers an exciting opportunity to lead from the floor, create transformational guest experiences, and drive store performance in a high-energy retail environment. As part of lululemon's innovative performance apparel company, you'll embody our mission of supporting people in moving, growing, connecting, and being well.

The Guest Experience Lead plays a pivotal role on the store leadership team, ensuring every customer receives technical product education tailored to their needs. You'll act as Supervisor on Duty (SOD), motivate your team to hit sales targets, and contribute to hiring decisions while fostering an inclusive culture. Perfect for retail professionals with leadership experience seeking to advance in premium athletic apparel.

Key Responsibilities at Lululemon

As Guest Experience Lead, you'll be the heartbeat of our Virginia Beach store. Here are your core responsibilities:

• Lead exceptional guest experiences: Bring the lululemon framework to life from the floor, ensuring inclusive connections for every visitor.
• Deliver technical education: Articulate product value and provide personalized recommendations to meet unique guest needs.
• Dynamic floor leadership: Serve as Supervisor on Duty, assessing business, team, and guest needs in real-time.
• Drive sales performance: Analyze daily metrics, track progress toward goals, and motivate team achievement.
• Operational excellence: Execute opening/closing procedures and maintain store readiness throughout shifts.
• Team development: Provide coaching, feedback, recognition, and hands-on training for ongoing growth.
• Hiring contributions: Participate in recruitment, selection, onboarding, and performance evaluations.
• Inclusive culture: Build supportive relationships creating a fun, productive, and respectful team environment.
• Business agility: Adapt to peak periods, special events, and varying schedules including weekends and holidays.
• Product expertise: Stay ahead of technical fabrics and functional designs that define lululemon innovation.

Qualifications & Requirements

To succeed as Guest Experience Lead at lululemon Virginia Beach, you'll need:

• Retail experience: 1+ year in retail/customer service with proven guest resolution skills.
• Leadership background: Experience mentoring, delegating, or leading peers (formal supervision not required).
• Schedule flexibility: Availability for mornings, afternoons, evenings, weekends, holidays, and peak events.
• Work eligibility: Legal authorization to work in the United States with reliable transportation.
• Physical demands: Ability to move dynamically in a bright, loud store environment.
• Preferred assets: High school diploma/GED, 1 year retail sales leadership, passion for athletic pursuits.

We value inclusion, integrity, guest experience excellence, leadership, collaboration, decision-making, adaptability, and communication. No formal management experience required – we develop leaders who inspire.

Salary & Benefits

Earn competitive compensation for this 12-month contract role, with market rates reflecting Virginia Beach's vibrant retail scene. Enjoy lululemon perks including:

• Premium employee product discounts
• Leadership development programs
• Flexible shift scheduling
• Inclusive wellness culture
• Store performance incentives
• Ongoing training and coaching
• Community engagement opportunities
• Career pathway to full-time leadership

Why Join Lululemon?

lululemon isn't just apparel – we're creating positive change for a healthier future. At our Atlantic Park, Virginia Beach store, you'll:

• Work with cutting-edge technical fabrics and designs.
• Build genuine community connections in a beachside paradise.
• Grow personally and professionally in an equitable, growth-focused environment.
• Lead a passionate team passionate about yoga, running, and training.
• Contribute to our global mission of moving well, living well.

Virginia Beach offers sun, surf, and endless energy – perfect match for lululemon's dynamic culture.

How to Apply

Ready to elevate guest experiences at lululemon? Apply now for the Guest Experience Lead position. Submit your resume highlighting retail leadership and customer service wins. We'll review applications quickly – top candidates interview within days. Join our Virginia Beach team and transform lives through premium athletic wear. Atlantic Park awaits – apply today!

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