Role Overview

Join Lululemon as a Guest Experience Lead at our exciting Stonebridge at Potomac Town Center Pop-Up in Woodbridge, Virginia. This contract role through February 2027 offers a dynamic opportunity to lead guest experiences in a high-energy retail environment. As part of Lululemon's innovative performance apparel company, you'll bring the brand's transformational products to life for yoga, running, training, and athletic enthusiasts. Focus on technical fabrics, functional design, and creating inclusive connections that empower people to move, grow, and thrive.

The Guest Experience Lead drives store performance by overseeing technical product education, motivating teams to hit sales targets, and acting as Supervisor on Duty (SOD). This leadership position emphasizes equitable, growth-focused environments where every team member and guest feels valued. Perfect for retail professionals passionate about customer service leadership and brand storytelling in a pop-up store setting.

Key Responsibilities at Lululemon

As Guest Experience Lead, you'll be the heartbeat of the store floor, ensuring every interaction embodies Lululemon's guest experience framework. Here's what your day-to-day looks like:

• Lead dynamically from the floor as Supervisor on Duty, assessing business, team, and guest needs in real-time.
• Deliver technical product education to articulate fabric innovation and design value for each guest's unique needs.
• Continuously monitor guest connections, stepping in to assist when team members are unavailable.
• Review and interpret daily sales metrics to motivate teams toward unit targets and business results.
• Execute store opening and closing procedures with precision for operational excellence.
• Contribute to hiring and onboarding, providing recommendations and training new team members.
• Offer in-the-moment coaching, feedback, recognition, and hands-on demonstrations for team development.
• Build an inclusive team culture through collaboration, fun environments, and supportive relationships.

Thrive in a fast-paced pop-up with bright lights, loud music, and constant movement—ideal for adaptable leaders who excel in retail chaos.

Qualifications & Requirements

Lululemon seeks passionate individuals ready to elevate guest experiences. Key qualifications include:

• 1+ year of retail or customer experience, especially in guest resolution and navigating tough conversations.
• Demonstrated leadership experience in mentoring, delegating, or guiding peers (supervisory not required).
• Flexible schedule for mornings, evenings, weekends, holidays, and peak events.
• Legal work authorization in the US and reliable transportation to Woodbridge, VA.
• Preferred: High school diploma and 1 year retail sales leadership.

We value inclusion, integrity, guest focus, leadership, collaboration, decision-making, adaptability, and communication. No formal management experience needed—just a drive to inspire and connect.

Salary & Benefits

Earn competitive pay reflecting Virginia retail leadership markets, plus Lululemon perks like employee product discounts, career development, and wellness support. Full-time equivalent range: $38,000–$52,000 annually (hourly contract basis). Benefits package includes:

• Performance-based incentives
• Discounts on premium apparel
• Training programs
• Inclusive culture initiatives
• Flexible peak scheduling
• Team events
• Health resources
• Onboarding support

Why Join Lululemon?

Lululemon isn't just apparel—it's a movement for healthier futures. Work in a company prioritizing innovation, community, and people. Our Woodbridge pop-up offers hands-on leadership in a thriving Virginia market. Grow your retail career, build meaningful connections, and embody values like equity and growth. With emphasis on stores and people, this role positions you for long-term success beyond the contract.

Experience a workplace celebrating differences, fostering integrity, and empowering leadership. Join a team where every guest interaction creates positive change.

How to Apply

Ready to lead exceptional experiences at Lululemon Woodbridge? Apply now for the Guest Experience Lead position. Submit your resume highlighting retail leadership and customer passion. We're hiring for this contract through Feb 2027—don't miss out on Potomac Town Center's energy!

Shortlisted candidates will be contacted for interviews. Lululemon is an equal opportunity employer committed to diversity.