Claims Specialist (Contract) - Handshake AI

Role Overview

Handshake is seeking experienced Claims Specialists to support AI research through flexible, hourly contract work. This is not a traditional full-time claims role. You’ll use your real-world experience investigating, evaluating, and resolving claims to evaluate AI-generated content and provide feedback that helps AI better understand claims processes, policy language, and customer communication.

This is an ongoing, project-based opportunity that can be done alongside your primary employment. As a Claims Specialist on Handshake AI, you'll play a vital role in shaping the future of artificial intelligence within the insurance industry. Your expertise will directly contribute to the development of AI models that can better understand and respond to the complexities of claims handling.

A Day in the Life

As a Claims Specialist on Handshake AI, your day might involve the following:

• Reviewing AI-generated responses to claims-related questions.
• Providing detailed feedback on the accuracy and relevance of AI responses.
• Designing scenarios and questions to test the AI's understanding of different claims situations.
• Evaluating AI's interpretation of policy language.
• Assessing the AI's ability to handle customer interactions related to claims.
• Collaborating with other Claims Specialists and the Handshake AI team.
• Staying up-to-date on industry best practices and changes in claims regulations.

You'll be working independently, but you'll have access to resources and support from the Handshake AI team. The work is flexible and can be done on your own schedule, making it a great opportunity to supplement your income and contribute to a cutting-edge field.

Why Tampa, FL? (and Remote Work)

While the location is listed as Tampa, FL, this is a fully remote contract position. You can work from anywhere with a reliable internet connection. Tampa is listed because Handshake has a presence in Florida. The beauty of this role lies in its flexibility. Whether you're in Tampa, Tallahassee, Miami, or anywhere else in the United States, you can contribute your expertise to Handshake AI.

The remote nature of the position eliminates the need for commuting and allows you to work from the comfort of your own home. This provides a better work-life balance and allows you to focus on the task at hand.

Career Path

This is a contract role, so it doesn't offer a traditional career path within Handshake. However, it provides valuable experience in the field of AI and can enhance your resume. The skills and knowledge you gain in this role can be applied to other positions in the insurance industry or in the field of AI development.

The ongoing nature of the Handshake AI program means that there may be opportunities for continued contract work on future projects. Your performance and feedback will be considered for future assignments. This role can also serve as a stepping stone to full-time opportunities within Handshake or other companies.

Salary & Benefits

As an independent contractor, you will be paid an hourly rate for your work. While the exact hourly rate is dependent on your experience, this role typically pays between $35-$50 an hour, which is around $45,000 - $75,000 annually. Being a contract role, benefits such as health insurance or paid time off are not included. This role provides the flexibility to manage your own time and workload, giving you control over your earnings.

The flexible schedule allows you to work as much or as little as you want, making it easy to balance this contract with your existing commitments. You'll be paid for the hours you work, providing a direct correlation between your effort and your earnings.

Mission

Handshake's mission is to democratize opportunity and help every student find the right job, no matter where they go to school or who they know. By contributing to Handshake AI, you'll be helping to build AI models that can better understand the needs of students and employers, ultimately making the job search process more efficient and effective. You will contribute to a future where technology empowers people to find meaningful work and achieve their career goals.

How to Apply

To apply for the Claims Specialist (Contract) position, please submit your application through the Handshake platform. Be sure to highlight your experience in claims handling, policy interpretation, and customer communication. In your application, explain why you're interested in working with AI and how your expertise can contribute to the development of better AI models.

The application process is straightforward and user-friendly. You'll be asked to provide your resume, cover letter, and other relevant information. The Handshake AI team will review your application and contact you if your qualifications meet their needs.

FAQ

1. What type of experience is required for this role?

   We are looking for professionals with 4+ years of experience in claims handling or closely related roles, such as Claims Specialist, Claims Adjuster, Claims Examiner, or Claims Analyst.

2. Is prior AI experience necessary?

   No prior AI or technical experience is required. We are more interested in your expertise in claims handling and your ability to provide clear and concise feedback.

3. How many hours per week will I be expected to work?

   There is no minimum hour requirement. Many contributors work approximately 5–20 hours per week when assigned to an active project. The schedule is flexible and asynchronous.

4. What is the duration of the contract?

   The Handshake AI program runs year-round, with projects opening periodically. Placement depends on current project needs, with opportunities to be considered for future projects as they become available.

5. Is this a full-time employee role?

   No, this is an independent contractor role, not a full-time employee position.

6. Can F-1 students apply for this role?

   F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. STEM OPT is not supported.

7. What are the technical requirements for this role?

   You will need a reliable internet connection and access to a desktop or laptop computer.

8. How will I be paid?

   You will be paid an hourly rate for your work as an independent contractor.

9. Will I receive training for this role?

   Yes, you will receive written guidelines and instructions on how to evaluate AI-generated content and provide feedback.

10. What if I have questions during the project?

    You will have access to the Handshake AI team for support and guidance.