Credit Counselor (Remote) at Handshake

Role Overview

Handshake is seeking experienced Credit Counselor professionals to join our hourly, temporary AI research project. No AI experience is necessary! This is an excellent opportunity to leverage your expertise in credit counseling to evaluate and improve AI models. You'll assess AI-generated content, provide structured feedback, and contribute to the model's understanding of workplace tasks and language. This remote, project-based opportunity allows you to work flexibly alongside your primary employment.

Day in the Life

As a Credit Counselor in this project, your day might involve:

• Reviewing AI-generated responses to credit counseling inquiries.
• Evaluating the accuracy, relevance, and helpfulness of AI-generated advice.
• Developing prompts to test the AI model's understanding of complex financial scenarios.
• Providing detailed feedback on areas where the AI model can improve.
• Collaborating with AI researchers to refine the model's performance.
• Maintaining records of your evaluations and feedback.

Why San Francisco, CA (Remote)?

While the position is remote, being based near San Francisco, California, offers potential advantages. Handshake's headquarters are in the Bay Area, which could lead to occasional in-person meetings or training sessions (though not required). The Bay Area is also a hub for technology and innovation, providing access to a network of professionals and resources in the AI field. More importantly, the remote nature of the work means you can contribute from anywhere, balancing professional opportunities with your preferred lifestyle.

Career Path

This role offers a unique opportunity to bridge your expertise in credit counseling with the rapidly evolving field of AI. While not a traditional career path, participation in this project can enhance your skills and knowledge in areas such as:

• AI evaluation and feedback
• Prompt engineering
• Financial technology
• Data analysis

These skills can be valuable in future roles related to financial technology, AI development, or consulting.

Salary & Benefits

The compensation for this hourly, temporary position is competitive and commensurate with your experience. While specific salary details are not disclosed here, Handshake offers fair and equitable pay rates. Benefits are not typically offered for temporary, project-based roles. However, the flexibility and opportunity to work on cutting-edge AI projects provide significant value.

Mission

Handshake's mission is to democratize opportunity and help students and recent graduates launch successful careers. By contributing to this AI research project, you'll be playing a vital role in shaping the future of career services and financial literacy. Your expertise will help ensure that AI tools are accurate, reliable, and beneficial for individuals seeking financial guidance.

How to Apply

To apply for this Credit Counselor (Remote) position, please follow these steps:

1. Create a Handshake account.
2. Upload your resume and verify your identity.
3. Get matched and onboarded into relevant projects.
4. Start working and earning!

FAQ

1. What are the minimum technical requirements for this role?

   You'll need a reliable internet connection and a computer capable of accessing web-based tools and applications. No special software or hardware is required.

2. How much time commitment is expected per week?

   There is no minimum commitment, but most participants average between 5-20 hours per week. You have the flexibility to adjust your hours based on your availability.

3. What type of feedback are you looking for on the AI model outputs?

   We're looking for detailed, constructive feedback on the accuracy, relevance, clarity, and overall helpfulness of the AI-generated content. We also value suggestions for improvement and alternative approaches.

4. Will I receive training on how to evaluate AI models?

   Yes, you'll receive training and guidance on the evaluation process and best practices for providing feedback.

5. What happens after I apply?

   Your application will be reviewed, and if your qualifications match the project requirements, you'll be invited to onboard onto the Handshake AI platform.

6. Can F-1 students participate in this project?

   F-1 students eligible for CPT or OPT may be eligible. Please work with your Designated School Official to determine your eligibility. STEM OPT is not supported.

7. How is payment handled?

   You will be paid hourly for the time you spend working on projects. Payment details and schedules will be provided upon onboarding.

8. What if I don't have experience with AI?

   No AI experience is required! Your expertise in credit counseling is the most important qualification.

9. Are there opportunities for long-term engagement?

   This is an ongoing, project-based opportunity with the potential for long-term engagement, depending on project availability and your performance.

10. How can I get support if I have questions or issues?

    You'll have access to a support team to answer your questions and provide assistance throughout the project.