High-CTR: Mid-Market Account Manager Careers at Handshake - San Francisco, CA | Apply Now!
Handshake
High-CTR: Mid-Market Account Manager Careers at Handshake - San Francisco, CA | Apply Now!
Job Description
Mid-Market Account Manager at Handshake - San Francisco, CA
Role Overview
As a Mid-Market Account Manager at Handshake, you will be at the forefront of driving growth and ensuring the success of our premium employer partners. You will be responsible for managing a portfolio of accounts within the mid-market segment, focusing on retention, expansion, and overall customer satisfaction. This role requires a strategic thinker with a strong understanding of SaaS business models and a passion for building lasting relationships with key stakeholders.
A Day in the Life
Here’s what a typical day might look like for a Mid-Market Account Manager at Handshake:
- Morning: Start your day by reviewing your book of business, analyzing key performance indicators, and identifying any potential renewal risks or expansion opportunities. Prepare for upcoming client meetings and tailor your approach to address their specific needs.
- Mid-day: Conduct calls with senior executives at your partner companies to discuss their business challenges and demonstrate the value Handshake brings to their organization. Collaborate with the Customer Success Team to ensure seamless onboarding and adoption of Handshake’s platform.
- Afternoon: Prepare and present data-driven Quarterly Business Reviews (QBRs) to highlight the impact of Handshake on your clients' recruitment efforts. Work on identifying new buying centers within your accounts and develop creative strategies to engage senior executives.
- Evening: Wrap up your day by updating your CRM with detailed notes from your client interactions and forecasting renewal outcomes. Stay up-to-date with the latest trends in HR and higher education technology to better serve your clients.
Why San Francisco?
San Francisco is the heart of innovation and technology, making it the perfect location for Handshake’s headquarters. Being based in San Francisco provides you with access to a vibrant ecosystem of startups, established tech companies, and a diverse talent pool. The city offers numerous opportunities for professional growth, networking, and personal development. Furthermore, San Francisco’s culture of innovation aligns perfectly with Handshake’s mission to revolutionize the way students and early professionals connect with employers.
Career Path
The Mid-Market Account Manager role at Handshake offers a clear path for career advancement. Successful Account Managers can progress to Senior Account Manager roles, where they will manage larger and more complex accounts. From there, opportunities may arise to move into leadership positions such as Team Lead or Manager of Account Management. Additionally, individuals may choose to specialize in a particular area, such as enterprise sales or customer success, depending on their interests and skills.
Salary & Benefits
Handshake offers a competitive salary and benefits package to attract and retain top talent. The estimated salary range for a Mid-Market Account Manager in San Francisco is $100,000 - $150,000 per year, depending on experience and qualifications. In addition to base salary, Handshake provides equity in the company, comprehensive health insurance, paid time off, parental leave, and professional development opportunities. Our benefits are designed to support your overall well-being and ensure you thrive both at work and in life.
Our Mission
Handshake’s mission is to democratize opportunity and empower the next generation of talent. We believe that every student, regardless of their background or location, should have access to the best career opportunities. By connecting students and early professionals with employers, Handshake is transforming the way people find and launch their careers. Joining Handshake means being part of a team that is committed to making a positive impact on the world.
How to Apply
To apply for the Mid-Market Account Manager role at Handshake, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience in account management, customer success, and SaaS sales. In your cover letter, explain why you are interested in Handshake and how your skills and experience align with the requirements of the role. We look forward to reviewing your application and learning more about you.
Frequently Asked Questions (FAQ)
- What is Handshake?
Handshake is the leading career network for students and early talent, connecting them with employers across the country.
- What does a Mid-Market Account Manager do?
A Mid-Market Account Manager is responsible for managing a portfolio of accounts, focusing on retention, expansion, and customer satisfaction.
- What qualifications are required for this role?
The ideal candidate will have 3-5+ years of experience in account management or customer success, preferably in a SaaS environment.
- What is the salary range for this position?
The estimated salary range for a Mid-Market Account Manager in San Francisco is $100,000 - $150,000 per year.
- What benefits does Handshake offer?
Handshake offers a comprehensive benefits package, including health insurance, paid time off, parental leave, and professional development opportunities.
- What is the career path for an Account Manager at Handshake?
Account Managers can progress to Senior Account Manager roles and potentially move into leadership positions such as Team Lead or Manager of Account Management.
- What is Handshake’s mission?
Handshake’s mission is to democratize opportunity and empower the next generation of talent.
- How does Handshake help students and early professionals?
Handshake provides students and early professionals with access to job postings, career advice, and networking opportunities.
- How does Handshake help employers?
Handshake helps employers connect with top talent from universities across the country and streamline their recruitment efforts.
- Why should I join Handshake?
Joining Handshake means being part of a team that is committed to making a positive impact on the world and revolutionizing the way people find and launch their careers.
Locations
- San Francisco, CA, USA
Salary
100,000 - 150,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account Managementintermediate
- Customer Successintermediate
- SaaSintermediate
- Salesintermediate
- Relationship Managementintermediate
- Executive Communicationintermediate
- Negotiationintermediate
- Upsellingintermediate
- Cross-sellingintermediate
- Renewal Managementintermediate
- Value Sellingintermediate
- HR Techintermediate
- Higher Education Techintermediate
- Data Analysisintermediate
- Presentation Skillsintermediate
Required Qualifications
- 3-5+ years of account management or customer success experience in SaaS (experience)
- 1-3+ years managing expansion and renewal revenue with quota responsibility (experience)
- Track record of quota attainment (experience)
- Experience managing 50+ accounts in a portfolio model (experience)
- Strong history of retention and expansion revenue (experience)
- Experience with executive-level communication (experience)
- Proven ability to build and maintain strong customer relationships (experience)
- Understanding of SaaS business models (experience)
- Experience with CRM software (e.g., Salesforce) (experience)
- Strong analytical and problem-solving skills (experience)
Responsibilities
- Effectively renew, upsell, and cross-sell to an assigned book of business of existing premium employer partners in the Mid-Market segment.
- Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer.
- Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners.
- Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value.
- Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake.
- Manage and present data and value-driven Quarterly Business Reviews.
- Manage overall customer loyalty, serving as internal advocate and escalation point to customers.
- Become a Handshake expert, learning the ins and outs of HR and higher ed Tech.
- Own gross dollar retention and drive growth across your book of business.
- Run renewal cycles, prospect within existing accounts to identify expansion opportunities.
- Lead value conversations and provide competitive intel as needed.
- Forecast renewal outcomes and build strategies to increase account penetration.
Benefits
- general: Equity in a fast-growing company
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick leave, and holidays)
- general: Parental leave
- general: Professional development opportunities
- general: Wellness programs
- general: Employee resource groups
- general: Commuter benefits
- general: 401k matching
- general: Flexible spending accounts
- general: Life insurance
- general: Disability insurance
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Mid-Market Account Manager Careers at Handshake - San Francisco, CA | Apply Now! @ Handshake.
Related Books and Jobs
High-CTR: Mid-Market Account Manager Careers at Handshake - San Francisco, CA | Apply Now!
Handshake
High-CTR: Mid-Market Account Manager Careers at Handshake - San Francisco, CA | Apply Now!
Job Description
Mid-Market Account Manager at Handshake - San Francisco, CA
Role Overview
As a Mid-Market Account Manager at Handshake, you will be at the forefront of driving growth and ensuring the success of our premium employer partners. You will be responsible for managing a portfolio of accounts within the mid-market segment, focusing on retention, expansion, and overall customer satisfaction. This role requires a strategic thinker with a strong understanding of SaaS business models and a passion for building lasting relationships with key stakeholders.
A Day in the Life
Here’s what a typical day might look like for a Mid-Market Account Manager at Handshake:
- Morning: Start your day by reviewing your book of business, analyzing key performance indicators, and identifying any potential renewal risks or expansion opportunities. Prepare for upcoming client meetings and tailor your approach to address their specific needs.
- Mid-day: Conduct calls with senior executives at your partner companies to discuss their business challenges and demonstrate the value Handshake brings to their organization. Collaborate with the Customer Success Team to ensure seamless onboarding and adoption of Handshake’s platform.
- Afternoon: Prepare and present data-driven Quarterly Business Reviews (QBRs) to highlight the impact of Handshake on your clients' recruitment efforts. Work on identifying new buying centers within your accounts and develop creative strategies to engage senior executives.
- Evening: Wrap up your day by updating your CRM with detailed notes from your client interactions and forecasting renewal outcomes. Stay up-to-date with the latest trends in HR and higher education technology to better serve your clients.
Why San Francisco?
San Francisco is the heart of innovation and technology, making it the perfect location for Handshake’s headquarters. Being based in San Francisco provides you with access to a vibrant ecosystem of startups, established tech companies, and a diverse talent pool. The city offers numerous opportunities for professional growth, networking, and personal development. Furthermore, San Francisco’s culture of innovation aligns perfectly with Handshake’s mission to revolutionize the way students and early professionals connect with employers.
Career Path
The Mid-Market Account Manager role at Handshake offers a clear path for career advancement. Successful Account Managers can progress to Senior Account Manager roles, where they will manage larger and more complex accounts. From there, opportunities may arise to move into leadership positions such as Team Lead or Manager of Account Management. Additionally, individuals may choose to specialize in a particular area, such as enterprise sales or customer success, depending on their interests and skills.
Salary & Benefits
Handshake offers a competitive salary and benefits package to attract and retain top talent. The estimated salary range for a Mid-Market Account Manager in San Francisco is $100,000 - $150,000 per year, depending on experience and qualifications. In addition to base salary, Handshake provides equity in the company, comprehensive health insurance, paid time off, parental leave, and professional development opportunities. Our benefits are designed to support your overall well-being and ensure you thrive both at work and in life.
Our Mission
Handshake’s mission is to democratize opportunity and empower the next generation of talent. We believe that every student, regardless of their background or location, should have access to the best career opportunities. By connecting students and early professionals with employers, Handshake is transforming the way people find and launch their careers. Joining Handshake means being part of a team that is committed to making a positive impact on the world.
How to Apply
To apply for the Mid-Market Account Manager role at Handshake, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience in account management, customer success, and SaaS sales. In your cover letter, explain why you are interested in Handshake and how your skills and experience align with the requirements of the role. We look forward to reviewing your application and learning more about you.
Frequently Asked Questions (FAQ)
- What is Handshake?
Handshake is the leading career network for students and early talent, connecting them with employers across the country.
- What does a Mid-Market Account Manager do?
A Mid-Market Account Manager is responsible for managing a portfolio of accounts, focusing on retention, expansion, and customer satisfaction.
- What qualifications are required for this role?
The ideal candidate will have 3-5+ years of experience in account management or customer success, preferably in a SaaS environment.
- What is the salary range for this position?
The estimated salary range for a Mid-Market Account Manager in San Francisco is $100,000 - $150,000 per year.
- What benefits does Handshake offer?
Handshake offers a comprehensive benefits package, including health insurance, paid time off, parental leave, and professional development opportunities.
- What is the career path for an Account Manager at Handshake?
Account Managers can progress to Senior Account Manager roles and potentially move into leadership positions such as Team Lead or Manager of Account Management.
- What is Handshake’s mission?
Handshake’s mission is to democratize opportunity and empower the next generation of talent.
- How does Handshake help students and early professionals?
Handshake provides students and early professionals with access to job postings, career advice, and networking opportunities.
- How does Handshake help employers?
Handshake helps employers connect with top talent from universities across the country and streamline their recruitment efforts.
- Why should I join Handshake?
Joining Handshake means being part of a team that is committed to making a positive impact on the world and revolutionizing the way people find and launch their careers.
Locations
- San Francisco, CA, USA
Salary
100,000 - 150,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account Managementintermediate
- Customer Successintermediate
- SaaSintermediate
- Salesintermediate
- Relationship Managementintermediate
- Executive Communicationintermediate
- Negotiationintermediate
- Upsellingintermediate
- Cross-sellingintermediate
- Renewal Managementintermediate
- Value Sellingintermediate
- HR Techintermediate
- Higher Education Techintermediate
- Data Analysisintermediate
- Presentation Skillsintermediate
Required Qualifications
- 3-5+ years of account management or customer success experience in SaaS (experience)
- 1-3+ years managing expansion and renewal revenue with quota responsibility (experience)
- Track record of quota attainment (experience)
- Experience managing 50+ accounts in a portfolio model (experience)
- Strong history of retention and expansion revenue (experience)
- Experience with executive-level communication (experience)
- Proven ability to build and maintain strong customer relationships (experience)
- Understanding of SaaS business models (experience)
- Experience with CRM software (e.g., Salesforce) (experience)
- Strong analytical and problem-solving skills (experience)
Responsibilities
- Effectively renew, upsell, and cross-sell to an assigned book of business of existing premium employer partners in the Mid-Market segment.
- Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer.
- Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners.
- Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value.
- Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake.
- Manage and present data and value-driven Quarterly Business Reviews.
- Manage overall customer loyalty, serving as internal advocate and escalation point to customers.
- Become a Handshake expert, learning the ins and outs of HR and higher ed Tech.
- Own gross dollar retention and drive growth across your book of business.
- Run renewal cycles, prospect within existing accounts to identify expansion opportunities.
- Lead value conversations and provide competitive intel as needed.
- Forecast renewal outcomes and build strategies to increase account penetration.
Benefits
- general: Equity in a fast-growing company
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick leave, and holidays)
- general: Parental leave
- general: Professional development opportunities
- general: Wellness programs
- general: Employee resource groups
- general: Commuter benefits
- general: 401k matching
- general: Flexible spending accounts
- general: Life insurance
- general: Disability insurance
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Mid-Market Account Manager Careers at Handshake - San Francisco, CA | Apply Now! @ Handshake.
Related Books and Jobs