Senior Learning Designer Lead, Handshake AI - San Francisco, CA

Role Overview

The Senior Learning Designer Lead at Handshake AI is a critical role responsible for ensuring the success of AI training data projects through effective and rapid training solutions. This position requires a blend of tactical execution and strategic planning, bridging the gap between operations teams and the success of fellows who are providing the AI training data. This is a unique opportunity to contribute to a fast-growing company at the forefront of the AI revolution, shaping the careers of millions in the AI economy. **Key Responsibilities:** * **Rapid Response Training:** Quickly develop and deploy project-specific training materials (playbooks, courses, assessments) in response to urgent operational needs, often within 24-48 hours. * **Self-Serve Resource Development:** Create scalable, self-serve training resources that empower operators to independently develop training programs, reducing their reliance on the learning design team. * **Needs Analysis and Gap Identification:** Proactively analyze learning needs and identify training gaps by investigating fellow errors, project quality issues, and operator feedback. * **Data-Driven Iteration:** Continuously analyze performance data (fellow quality metrics, completion rates, satisfaction scores) to refine training strategies and improve effectiveness. * **Operator Enablement:** Train operators on instructional design principles, feedback techniques, and quality assessment methods to enhance their coaching and mentoring abilities. * **Scalable Infrastructure Development:** Build and maintain scalable training infrastructure, including template libraries, content design systems, and reusable frameworks. * **Stakeholder Collaboration:** Collaborate with senior stakeholders, including leaders of Handshake AI, to understand their needs and build trust. * **Process Development:** Develop a repeatable process for delivering high-quality learning experiences with speed and efficiency. * **Design Culture:** Help establish a strong design culture within the Learning and Training team, promoting innovation and excellence. * **Mentorship and Coaching:** Mentor junior team members and provide guidance on complex design challenges. ## A Day in the Life Imagine a typical day as a Senior Learning Designer Lead at Handshake AI: * **Morning:** Start the day by reviewing project quality reports and identifying any emerging training needs. You notice a spike in errors on a new image classification project. You immediately connect with the operations team to understand the specific challenges fellows are facing. * **Mid-morning:** Based on your conversation with the operations team, you quickly create a short, targeted training module addressing the specific error patterns. You leverage existing template libraries and content design systems to expedite the development process. * **Lunch:** Attend a team meeting to discuss ongoing projects and share best practices. You provide feedback on a junior team member's design for a new training course. * **Afternoon:** Conduct a training session for operators on effective feedback techniques. You emphasize the importance of providing constructive criticism and positive reinforcement. * **Late Afternoon:** Analyze data from a recently launched training program. You identify areas for improvement and develop a plan to iterate on the training content. * **End of Day:** Meet with a senior stakeholder to discuss the learning and development needs for an upcoming AI training project. ## Why San Francisco? San Francisco is a hub for innovation and technology, making it an ideal location for Handshake AI. Being located in San Francisco provides access to: * **A talented pool of learning design professionals:** San Francisco is home to many experienced learning designers and instructional technologists, providing Handshake AI with a strong talent pipeline. * **A vibrant tech ecosystem:** San Francisco's thriving tech scene fosters collaboration and innovation, allowing Handshake AI to stay at the forefront of the AI revolution. * **World-class educational institutions:** San Francisco is home to top universities and colleges, providing Handshake AI with access to cutting-edge research and expertise. * **Networking opportunities:** San Francisco hosts numerous industry events and conferences, providing Handshake AI with opportunities to connect with potential partners and customers. ## Career Path This role offers a clear career path within Handshake AI. Potential career advancements include: * **Manager, Learning and Development:** Lead a team of learning designers and training specialists. * **Director, Learning and Development:** Oversee the learning and development strategy for the entire organization. * **VP, Talent Development:** Lead all aspects of talent development, including learning and development, performance management, and succession planning. ## Salary & Benefits The salary for this position is competitive and commensurate with experience. Handshake AI also offers a comprehensive benefits package, including: * Health, dental, and vision insurance * Paid time off * Employee stock options * Paid parental leave * Wellness programs * Commuter benefits ## Mission Handshake AI's mission is to power career discovery, hiring, and upskilling in the AI economy. As a Senior Learning Designer Lead, you will play a critical role in achieving this mission by ensuring that our fellows have the skills and knowledge they need to succeed. ## How to Apply Interested candidates are encouraged to apply online through the Handshake careers website. Please submit a resume and cover letter highlighting your relevant experience and qualifications. ## Frequently Asked Questions (FAQ) Here are some frequently asked questions about the Senior Learning Designer Lead role at Handshake AI: 1. **What is Handshake AI?** Handshake AI is the career network for the AI economy, connecting knowledge workers with opportunities in AI training, hiring, and upskilling. 2. **What is the role of a Senior Learning Designer Lead?** The Senior Learning Designer Lead is responsible for designing and delivering training programs to ensure the success of AI training data projects. 3. **What skills are required for this role?** Key skills include instructional design, learning experience design, training development, needs analysis, and data analysis. 4. **What are the key responsibilities of this role?** Key responsibilities include developing training materials, analyzing performance data, and enabling operators to develop coaching capabilities. 5. **What is the career path for this role?** Potential career advancements include Manager, Learning and Development; Director, Learning and Development; and VP, Talent Development. 6. **What is the salary for this role?** The salary is competitive and commensurate with experience. 7. **What benefits does Handshake AI offer?** Handshake AI offers a comprehensive benefits package, including health insurance, paid time off, and employee stock options. 8. **What is the company culture like?** Handshake AI has a collaborative and supportive work environment. 9. **What is the application process?** Interested candidates are encouraged to apply online through the Handshake careers website. 10. **Why should I work for Handshake AI?** Handshake AI offers the opportunity to work on cutting-edge AI technology and make a significant impact on the future of careers.