About Nike

Nike is the world's leading sports brand, empowering athletes and everyday people to unlock their potential through innovative products, services, and experiences. With a global presence, Nike Australia operates dynamic retail environments like the Brisbane Airport DFO Store, where passion for sport meets exceptional customer service. As a Head Coach (Senior Store Manager), you'll embody Nike's belief that if you have a body, you are an athlete, leading teams to deliver the brand's promise in a high-volume, fast-paced setting.

Role Overview

This 12-month parental leave cover position as Head Coach (Senior Store Manager) at Nike's Brisbane Airport DFO Store offers a thrilling opportunity for retail leaders. Reporting to the Regional Manager, you'll guide diverse teams to create positive customer moments, hit KPIs, and foster a culture of fun and growth. Ideal for those with multi-site experience in retail or hospitality, this role demands strategic leadership to drive Nike's service principles and global brand culture.

Key Responsibilities

Lead with Purpose

Drive a winning service culture that authentically brings the Nike brand to life, ensuring every customer interaction reflects our commitment to sport and community.

Coach for Excellence

Deliver hands-on leadership, including hiring top talent, comprehensive training, performance management, feedback, succession planning, and career development to elevate team performance.

Drive Results

Unlock your team's potential to smash targets and KPIs in a bustling airport retail environment, managing high volumes with strategic problem-solving.

Inspire and Unite

Cultivate a fun, inclusive atmosphere where your team feels part of something bigger, representing Nike's values of sport, mutual respect, and community impact.

Qualifications & Requirements

To thrive as Nike's Head Coach, bring a genuine passion for the Nike brand and proven experience in area management or multi-site operations from large-scale retail or hospitality settings. You need expertise leading sizable teams of 50+ employees, with strong abilities to build and manage high-performing groups. Key skills include strategic thinking, problem-solving, influencing others, juggling multiple priorities in fast-paced environments, excellent written and verbal communication, and solid computer proficiency. Availability for a rotating roster—including weekends, evenings, and holidays—is essential for this full-time role in Brisbane, Queensland.

Benefits & Perks

Competitive Compensation

Enjoy a competitive salary plus a yearly bonus, reflecting Nike's investment in top talent.

Professional Development

Nike prioritizes your growth as a leader, offering tailored training and focus on human potential.

Exclusive Perks

Receive full uniforms twice yearly, generous product discounts, access to special release products, birthday leave, and a comprehensive wellbeing program with supportive tools.

Career Growth

Nike is committed to your long-term success. This Head Coach role provides a platform for advancement within our retail leadership pipeline, with opportunities for regional and national progression. Gain exposure to Nike's global strategies, people development best practices, and performance-driven culture, positioning you for enduring impact in sports retail.

Why Join Us

Join Nike at Brisbane Airport DFO to lead in an exciting, high-energy store where your leadership shapes customer experiences and team success. Be part of a brand that celebrates athletes at every level, in a role blending sport passion, service excellence, and strategic retail management. With Brisbane's vibrant market and airport foot traffic, this is your chance to inspire, achieve, and grow with the best in the industry.

Role FAQs

Is this a permanent position?

This is a 12-month parental leave cover role, offering substantial experience and potential for future opportunities at Nike.

What shifts will I work?

A rotating roster including weekends, evenings, and holidays to meet store demands.

Do I need prior Nike experience?

No, but passion for the brand and relevant multi-site leadership in retail or hospitality is key.

What salary can I expect?

Competitive salary with bonus; estimates align with senior retail management rates in Australia.

How does Nike support wellbeing?

Through dedicated programs, tools, birthday leave, and a culture prioritizing team fun and growth.