Business Development Associate, Factor for Business (B2B)

Factor for Business is a fast-growing channel bringing chef-crafted, dietitian-designed meals to companies of all sizes. Reporting to the Head of Factor for Business, the BDA is a pivotal member of a lean, cross-functional team building a key growth engine for Factor. This is a high-impact, hybrid role where you will own the full customer lifecycle. You will focus on driving new foodservice sales through high-activity prospecting and then strategically cultivating those relationships to ensure long-term retention and expansion.

You will…

• Generate New Business: Identify and qualify new B2B prospects through consistent outbound outreach, including cold calls and emails.
• Manage the Sales Cycle: Drive the full sales process from lead qualification to close, taking ownership of assigned inbound marketing leads.
• Lead Field Efforts: Attend networking events and tradeshows to build relationships and generate new leads in person.
• Cultivate a Book of Business: Act as the primary relationship owner for your accounts, providing a seamless, "white-glove" experience.
• Advance Account Growth: Proactively monitor account health and lead renewal and expansion conversations to increase the value of your existing business.
• Coordinate Onboarding: Partner with the Customer Experience team to ensure smooth transitions for new clients and provide feedback to improve the customer journey.
• Maintain CRM Hygiene: Manage your sales pipeline and all account management activities within HubSpot.

You are…

• A Positive Self-Starter: You have an upbeat, persistent style and the ability to cold call without fear of rejection while managing your time effectively.
• An Agile Solution Seeker: You are a problem solver who can find answers or solutions even in times of fast-paced change.
• Customer-Obsessed: You understand that long-term value is built through strong relationships and delivering on promises.
• An Owner with an Entrepreneurial Mindset: You take initiative and hold yourself accountable for your pipeline, with a willingness to dive in and support the team where needed to ensure our collective success.
• A Continuous Learner: You are always growing and questioning how things were done in the past to make them even better.

You have…

• Experience: At least 3 years of professional experience in B2B sales or account management.
• Industry Expertise: A background in foodservice, CPG, catering, hospitality, or logistics-driven operations.
• Proven Results: A history of success in driving revenue growth, exceeding sales targets, or managing high-value account portfolios.
• Technical Skills: Proficiency in Google Suite and experience working in HubSpot (or a similar CRM).
• Communication: Excellent verbal, written, and interpersonal skills with a proven ability to present ideas to business owners.
• Organization: Ability to manage multiple projects against tight deadlines in an entrepreneurial, fast-paced environment.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.