As an Associate Program Manager, Controls, you will work with the maintenance teams to deep dive issues and opportunities within the control systems for conveyance, sortation systems, automated baggers, robotic systems, and more.  You will develop instructor led technical training materials on these systems and deliver training to controls and automation technicians across the network.  You will also provide technical support and serve as the Installation and Operational Qualification controls lead for new launch sites. This role is the resident expert in automation and controls, and will lead the technical training program. 

You will..

• Maintain compliance with all safety, food safety, and security standards. 
• Create and execute training classes specifically focused on technicians’ needs.
• Review and give input on vendor quotes, service level agreements, and planned maintenance agreements.
• Travel to multiple locations to provide instructor led training to controls technicians.
• Participate in the interview and selection process for controls technicians.
• Perform troubleshooting of assigned equipment and provide corrective action plans when deficiencies are identified.
• Act as an escalation point and remote troubleshooting resource for controls technicians and escalate to leadership and/or vendors as needed for additional troubleshooting.
• Drive compliance on relevant OSHA, NFPA70E, and NEC regulations.
• Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
• Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment, specializing in controls and automation systems.
• Act as a network resource for controls related technical issues and lead network-wide root cause analysis.
• Partner with Engineering on the commissioning of new systems.
• Audit vendor work to provide feedback to leadership on quality of work and SLA performance.
• Write and/or modify PMs to standardize across the network and increase effectiveness.
• Perform building project work as assigned.

Mandatory Requirements

You have..

• 5 - 7 years of experience maintaining and repairing large control systems, including PLCs, HMIs, VFDs, fieldbus, reader/vision systems.
• Advanced understanding of electrical and mechanical troubleshooting.
• Advanced computer skills, including Microsoft Office.
• Knowledge of general construction standards and techniques.
• Ability to read and understand drawings, schematics, and diagrams.
• In depth experience and knowledge of industrial OSHA, NFPA70E, and NEC requirements.
• Ability to travel as necessary (up to 75%) for business purposes.  
• High School diploma or equivalent.

• The ability to motivate learning and thrive in a teaching/training role.
• Acute understanding of electro-mechanical circuitry and it’s functionality.
• Excellent follow through, judgment, and common sense. "Make it happen" attitude.
• Comfortable working in cold environments with some areas of facility at 40F.
• Excitement for working in a start-up environment with a high level of ambiguity and change.
• High level of integrity and ethics with excellent follow-through.

You'll get...

• Competitive Salary & 401k company match that vests immediately upon participation

• Generous parental leave of 4 weeks & PTO policy, as well as paid holidays off

• $0 monthly premium and other flexible health plans

• Amazing discounts, including up to 75% off HelloFresh subscription

• Flexible scheduling & advancement opportunities

• Emergency child and adult care services

• Snacks & monthly catered lunches

• Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.