The Job

Factor’s Healthcare Program channel will bring our dietitian designed meals to health plans and government nutrition programs. We’re seeking an entrepreneurial leader to launch and scale this new channel. As Head of Healthcare Programs, you will develop the go-to-market strategy, create the initial sales playbook, and lead business development across health plans including government-sponsored and employer-sponsored offerings. Reporting to the General Manager, New Channels and leading a lean team of 1–2 account/program managers, you’ll own the full journey - from defining the market opportunity and securing strategic partnerships to standing up compliant operations and delivering measurable outcomes.

You will…

• Develop Factor’s program roadmap – collaborate with Product, Nutrition, and Legal to shape a market‑ready portfolio of offerings.
• Set the growth strategy and targets – translate insights from market analysis into revenue goals, phased launch plans, and quarterly OKRs.
• Win and grow contracts – build a pipeline of new opportunities, steer RFPs and pilot programs, and close large MA, Medicaid, and employer‑health contracts.
• Design pricing and manage the P&L – create pricing models; forecast revenue, drive renewals and expansions.
• Stand up compliant operations – partner with Tech, Ops, and Legal to implement HIPAA‑secure member intake, state licensure, CMS adherence, and STAR/HEDIS outcome reporting.
• Recruit and coach talent – hire, develop, and inspire a small team spanning Account Management and future BD/clinical roles, fostering a high‑accountability culture.
• Champion the program externally – represent Factor at key industry conferences, speak on Food‑as‑Medicine panels, and cultivate alliances with payers and community organizations.

You are…

• Deeply versed in payer economics, Medicaid waivers, and MA supplemental benefits
• Relationship‑driven and skilled at complex, multi‑stakeholder sales cycles
• Able to translate clinical and regulatory requirements into product specs and program designs
• An exceptional cross‑functional leader who influences Ops, Tech, and Legal
• Data‑savvy and comfortable building financial models and outcome dashboards
• Action‑oriented, iterating quickly on feedback and new regulations

You have…

• 7+ years in healthcare business development, including 2+ years leading teams
• Proven success closing multi‑million‑dollar MA or Medicaid contracts
• Working knowledge of HIPAA, CMS guidelines, state licensure, and SDoH funding streams
• Experience designing STAR/HEDIS measurement and secure data‑sharing workflows
• Willingness to travel ~20 % for partnership meetings and industry events

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.