Job Title: WMS Systems Engineer

Location: Spondon, Derby

Contract Hours: 42 hours per week

Shift Pattern: Weekly rotation of early's, back shift, nights.

Let's Discuss What's On The Table For You:

• 70% off HelloFresh or Green Chef boxes 
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme
• Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride

Overview:

Our team’s mission is to provide first-level support for all fulfillment systems (including WMS, WCS) at our automated production site in Derby, with occasional support at our German facility in Barleben. As part of a new warehouse software implementation team, you will work cross-functionally with key stakeholders to ensure smooth and efficient warehouse operations. You will serve as the first point of contact for system-related inquiries.

What You Will Be Doing:

• Provide real-time support for our Warehouse Control System (WCS) and Warehouse Management System (WMS)
• Identify opportunities for operational improvement, recommend and implement change controls, and define local reporting requirements
• Develop dashboards to enable system analysis and monitoring
• Continuously evaluate software systems, driving improvements through enhancements or change requests
• Coordinate with suppliers and internal development teams to resolve critical system issues
• Create and maintain work instructions, standard operating procedures, and training materials for WMS and WCS
• Ensure comprehensive reporting structures are in place to support operational transparency

Who You Are:

• Strong experience working in WMS/WCS-driven production or fulfillment environments, for example, as a system superuser or software engineer 
• SQL querying skills are essential for this position 
• It would be advantageous to have a Bachelor's degree in Computer Science, Business Informatics, Engineering, but equivalent professional experience is good too
• Solid understanding of supply chain processes and supporting technologies
• Demonstrated interest in process optimization and continuous improvement initiatives
• Highly organized, self-motivated, and able to manage tasks independently while consistently meeting deadlines - therefore problem solving skills in an operational environment are essential 
• This is a business facing position and very customer centric - therefore in-person technical support is essential
• Python scripting and Coding would be advantageous for this position and are tools you'll be given the opportunity to upskill within

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.