An Account Manager Government & Diplomatic Relations  analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

As an Account Manager Government & Diplomatic Relations , you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To follow the strategies and instructions set by DOS and SM in order to plan the sales actions in order to reach the targets for Government Sales department. 
• Account Manager Government & Diplomatic Relations manages government authorities and agencies in the consideration of account distribution plan and makes analysis for local market trends and competitor activity to identify business leads. 
• Collaborate with operations departments to ensure full participation in servicing accounts. 
• Account manager works with clients to understand their financial goals, needs, therefore manage their portfolios to drive growth and ensure stability by meeting the high Government Officials and developing the relations. 

• Follows the instructions of Director of Sales in order to design sales programs and set short and long-term sales strategies.

   

• Getting daily VIP & Arrival reports to make sure which guests are arriving to which hotel and informing the related sales person to take the necessary action. 
• May attend local networking events, as needed like national day reception or any other exhibition related with Government institutions. 

• Proven ability to adapt to changing markets and to understand customer needs

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• Being aware of the budget, forecasts and objectives of the hotel and plan and execute the sales actions and reach the objectives for Government Sales. 
• Following up the media for all political and economic developments, city events reports to be aware of the happenings in the city, new projects to find out new business opportunities.

What are we looking for? 

An Account Manager Government & Diplomatic Relations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

•    Positive attitude and good communication skills 
•    Commitment to delivering a high level of customer service 
•    Excellent organisational and planning skills 
•    Previous experience in sales role with the ability to close a sale 

 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 
 •    Knowledge of local market 
 •   Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations 
 •   Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges 
 •    Business degree, or any relevant qualification, would be advantageous 
 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!