DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Director of Food & Beverageto join the team! With 723 rooms, 14 food and beverage outlets, 7 Pools and a private beach, this award-winning property offers elevated comfort and food inspired by from around the world. A Director of Food & Beverage will manage all hotel restaurants, food & beverage service outlets, banquet operations and guests.

Why Work for Hilton?

Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 9,000 properties with more than 1 million rooms in 141 countries and territories.  In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 200+ million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.

What will I be doing?

As a Dirctor of Food & Beverage, you will be responsible for the effective management and performance of all hotel restaurants, food & beverage service outlets, banquet operations and guests, a Director of Food & Beverage will perform the following tasks to the highest standards:

• Develop the F&B Operations business plan, considering market strategy, financial targets and business volumes, as well as customer and team member experience
• Partner with the Commercial team to develop and execute powerful F&B sales, marketing and social media plans.
• Manage the F&B Operations budget and forecast to support achievement of the hotel’s commercial goals
• Review departmental results - including sales, costs, profit margins, covers, guest satisfaction - and take action with the F&B management team to improve performance
• Partner with the Culinary team to create attractive F&B concepts, menus, products and promotions that drive revenue and profit
• Deliver high quality, well-presented food and beverage to meet guests’ needs - and Instagram feeds!
• Champion Hilton’s sustainability goals through local sourcing, use of seasonal produce and minimizing food waste.
• Deliver exceptional guest experiences by maintaining consistently high service standards and product knowledge throughout the F&B team. 
• Make sure that food allergies and dietary requirements are treated with absolute seriousness
• Review and act on guest feedback, taking prompt action to resolve guest complaints and improve guest loyalty
• Enhance the hotel’s image through online reputation management for F&B, driving positive reviews on key platforms and websites. 
• Lead, develop and inspire the F&B Operations team, creating an inclusive environment where all Team Members can thrive and achieve their professional goals 
• Practice great people management, from recruitment to training to succession planning and recognition
• Develop an efficient F&B Operations workforce plan to identify current and future needs based on forecast business volumes, budgets and HR guidelines
• Communicate well and often, building great relationships with key stakeholders.
• Make sure F&B operations strictly comply with all regulations (including health, safety and hygiene, food safety certification, licensing) and that potentially hazardous situations are identified, reported and corrected.  
• Work with the Purchasing team to select suppliers and create efficient purchasing processes. 
• Keep up to date with what’s happening in F&B – current and future trends, markets, ingredients, competitors and suppliers – to drive innovation.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

As with any job, we do have certain criteria that you will need to meet in order to be considered. These are detailed as follows:

• Commercial focus, with a demonstrated ability to deliver exceptional business performance and results.
• Inspirational leadership and people management skills, experienced in leading, developing and motivating a large team and working effectively with other departments.
• Excellent verbal and written communication skills are essential to deliver a compelling message to the right audience, ranging from team briefings and commercial presentations to business meetings and representing the hotel publicly
• Guest focus, maintaining the highest standards of service and quality to create memorable guest experiences.
• Effective relationship management skills to build good working relationships with key stakeholders, internally and externally, including suppliers, local media and influencers.
• Creativity, strategic thinking and problem-solving skills, able to work effectively in a fast-paced environment while remaining calm and focused under pressure.
• You will be also fluent in English, a social media expert, and comfortable using F&B systems and MS Office. 

Hilton Work Perks

In addition to a competitive salary you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy team member! In our hotel you will also benefit from a staff cafeteria for all meals, a five minute away shared accommodation and transportation. The role also includes all required residency and work permits.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest and team member experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!