Job Description: 

• Receive orders and serve customer requests completely in a timely manner;
• Understand menu content, nay menu changes, and promotional activities; 
• Keep your service area clean, tidy, and well-prepared; 
• Efficiently manage the proper settlement of all customer account; 
• Answer guest queries in a polite and helpful manner.

To successfully fill this role you should maintain the attitude, behaviours, skills and values that follow: 

• Friendly, positive, energetic disposition; 
• Committed to delivering exceptional guest service; 
• Motivated to learn new skills and technique; 
• Smart and tidy, in appearance; 
• Positive and willing to participate in a team and work with a winning attitude; 
• Excellent communication skills; 
• Prepared to maanage a variety of customer types, inquiries, and complaints. 
• Languages: High level of the English Language; both written and spoken; 
• Knowledge of other languages would be considered an asset.

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!