Guest Service Agent (Casual)
Hilton
Guest Service Agent (Casual)
Job Description
Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities.
DoubleTree by Hilton Perth Waterfront was honoured with the prestigious Superior Accommodation Award from the Australian Hotel Association of Western Australia (AHA WA) in 2023. In the same year, Reel Kitchen received the Contemporary Cuisine Award, followed by the WA All Abilities Award and the WA Guest Services Team Award in 2024
Grow your Career your next position could be as a Team Leader or Supervisor
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel
Chef uniform provided and laundered
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
Complimentary fresh and healthy meals when on-duty catering
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
25% off Food and Beverages (subject to individual outlets)
A chance to unlock the great wellness benefit with Fitness Passport
Modern and inclusive Team Members areas
Recognition non-stop all year long!
Crafting Memorable Moments: The magic of guest relations and exceptional customer service! A Hospitality Specialist who represents Hilton's brand values through warm and welcoming guest interactions Mastering the art of auditing and database wizardry, complete with record-keeping magic! Ensuring peace of mind through vigilant safety and security measures Swiftly addressing guest inquiries and special requests with tailored solutions
Proven track record in a comparable position with flexible weekend and overnight availability Have at least 6 months of full Australian working rights with no hours restrictions, and reside in the Perth Metropolitan Area Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience Strong English writing, reading and speaking communication, with a bonus for those who are multilingual Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security A problem-solver and have the zest to make things right for our team and our guests
Locations
- Perth, Western Australia, Australia
Salary
40,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proven track record in comparable positionintermediate
- Confident and bubbly personalityintermediate
Required Qualifications
- At least 6 months full Australian working rights (experience)
- Reside in Perth Metropolitan Area (experience)
Responsibilities
- Craft memorable guest moments
- Provide exceptional customer service
- Audit and record-keeping
- Ensure safety and security
- Address guest inquiries and requests
Benefits
- general: Career growth opportunities
- general: Personal development programs
- general: Team Member Travel Program
- general: Complimentary meals
- general: 25% off F&B
- general: Fitness Passport
- general: Modern team areas
- general: Recognition programs
Answer 10 quick questions to check your fit for Guest Service Agent (Casual) @ Hilton.
Related Books and Jobs
Guest Service Agent (Casual)
Hilton
Guest Service Agent (Casual)
Job Description
Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities.
DoubleTree by Hilton Perth Waterfront was honoured with the prestigious Superior Accommodation Award from the Australian Hotel Association of Western Australia (AHA WA) in 2023. In the same year, Reel Kitchen received the Contemporary Cuisine Award, followed by the WA All Abilities Award and the WA Guest Services Team Award in 2024
Grow your Career your next position could be as a Team Leader or Supervisor
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel
Chef uniform provided and laundered
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
Complimentary fresh and healthy meals when on-duty catering
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
25% off Food and Beverages (subject to individual outlets)
A chance to unlock the great wellness benefit with Fitness Passport
Modern and inclusive Team Members areas
Recognition non-stop all year long!
Crafting Memorable Moments: The magic of guest relations and exceptional customer service! A Hospitality Specialist who represents Hilton's brand values through warm and welcoming guest interactions Mastering the art of auditing and database wizardry, complete with record-keeping magic! Ensuring peace of mind through vigilant safety and security measures Swiftly addressing guest inquiries and special requests with tailored solutions
Proven track record in a comparable position with flexible weekend and overnight availability Have at least 6 months of full Australian working rights with no hours restrictions, and reside in the Perth Metropolitan Area Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience Strong English writing, reading and speaking communication, with a bonus for those who are multilingual Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security A problem-solver and have the zest to make things right for our team and our guests
Locations
- Perth, Western Australia, Australia
Salary
40,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proven track record in comparable positionintermediate
- Confident and bubbly personalityintermediate
Required Qualifications
- At least 6 months full Australian working rights (experience)
- Reside in Perth Metropolitan Area (experience)
Responsibilities
- Craft memorable guest moments
- Provide exceptional customer service
- Audit and record-keeping
- Ensure safety and security
- Address guest inquiries and requests
Benefits
- general: Career growth opportunities
- general: Personal development programs
- general: Team Member Travel Program
- general: Complimentary meals
- general: 25% off F&B
- general: Fitness Passport
- general: Modern team areas
- general: Recognition programs
Answer 10 quick questions to check your fit for Guest Service Agent (Casual) @ Hilton.
Related Books and Jobs