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Guest Service Agent (Full-Time)

Hilton

Hospitality Jobs

Guest Service Agent (Full-Time)

full-timePosted: Jan 12, 2026

Job Description

Beyond Assisting Guests, It's the Ultimate Stay Creator at DoubleTree by Hilton Perth Northbridge

 

Nestled in the vibrant cultural, dining, and entertainment scene in the heart of Perth, DoubleTree By Hilton Perth Northbridge extends a warm welcome with its signature cookie upon arrival. Strategically located near key attractions like Yagan Square and the Western Australian Museum, the hotel offers easy access to Perth's local treasures.

With 206 stylish guest rooms featuring modern amenities and picturesque city views, guests can unwind by the rooftop swimming pool or stay active at the 24-hour fitness centre. For a unique culinary experience, visit our new bar Curate, where food, drink, and art meet in perfect harmony - ensuring a memorable stay with seamless relaxation and convenience.

 

 

Welcome to A World of Opportunities

Why do we enjoy working here? This is more than just a workplace.

Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.

 

 

A World of Rewards

  • Grow your Career your next position could be as a Team Leader or Supervisor

  • Complimentary fresh and healthy meals when on-duty catering

  • Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.

  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

  • Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!

  • 25% off Food and Beverages (subject to individual outlets)

  • A chance to unlock your great wellness benefit with Fitness Passport

  • Team Member Referral Program – offered at a rate of $100 per successful referral

  • Modern and inclusive Team Member areas

  • Recognition non-stop all year long!

     

     

Responsibilities:

  • Crafting Memorable Moments: The magic of guest relations and exceptional customer service!
  • A Brand Ambassador who knows the hotel inside out and loves showcasing its products with flair and enthusiasm!
  • Mastering the art of auditing and database wizardry, complete with record-keeping magic!
  • Ensuring peace of mind through vigilant safety and security measures
  • Swiftly addressing guest inquiries and special requests with tailored solutions

 

 

About You:

  • Proven track record in a hotel Front Office operations with flexible weekend and overnight availability
  • Have at least 12 months of full Australian working rights and reside in the Perth Metropolitan Area
  • Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience
  • Have RSA ready to rock and roll!
  • Strong English writing, reading and speaking communication, with a bonus for those who are multilingual
  • Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security

 

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

Locations

  • Perth, Western Australia, Australia

Salary

Estimated Salary Rangemedium confidence

40,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • hotel Front Office operationsintermediate
  • auditing and database managementintermediate
  • record-keepingintermediate
  • safety and security measuresintermediate

Required Qualifications

  • Proven track record in hotel Front Office operations (experience)
  • flexible weekend and overnight availability (experience)
  • at least 12 months of full Australian working rights (experience)
  • reside in the area (experience)

Responsibilities

  • Crafting memorable guest moments and exceptional customer service
  • Brand Ambassador showcasing hotel products
  • Addressing guest inquiries and special requests

Benefits

  • general: Grow your Career (Team Leader or Supervisor)
  • general: Complimentary fresh and healthy meals
  • general: Personal Development programmes
  • general: Corporate Responsibility programmes
  • general: Team Member Travel Program (GO HILTON)
  • general: 25% off Food and Beverages
  • general: Fitness Passport
  • general: Team Member Referral Program ($100 per referral)
  • general: Modern and inclusive Team Member areas
  • general: Recognition programs

Target Your Resume for "Guest Service Agent (Full-Time)" , Hilton

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Check Your ATS Score for "Guest Service Agent (Full-Time)" , Hilton

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

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Hilton logo

Guest Service Agent (Full-Time)

Hilton

Hospitality Jobs

Guest Service Agent (Full-Time)

full-timePosted: Jan 12, 2026

Job Description

Beyond Assisting Guests, It's the Ultimate Stay Creator at DoubleTree by Hilton Perth Northbridge

 

Nestled in the vibrant cultural, dining, and entertainment scene in the heart of Perth, DoubleTree By Hilton Perth Northbridge extends a warm welcome with its signature cookie upon arrival. Strategically located near key attractions like Yagan Square and the Western Australian Museum, the hotel offers easy access to Perth's local treasures.

With 206 stylish guest rooms featuring modern amenities and picturesque city views, guests can unwind by the rooftop swimming pool or stay active at the 24-hour fitness centre. For a unique culinary experience, visit our new bar Curate, where food, drink, and art meet in perfect harmony - ensuring a memorable stay with seamless relaxation and convenience.

 

 

Welcome to A World of Opportunities

Why do we enjoy working here? This is more than just a workplace.

Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.

 

 

A World of Rewards

  • Grow your Career your next position could be as a Team Leader or Supervisor

  • Complimentary fresh and healthy meals when on-duty catering

  • Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.

  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

  • Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!

  • 25% off Food and Beverages (subject to individual outlets)

  • A chance to unlock your great wellness benefit with Fitness Passport

  • Team Member Referral Program – offered at a rate of $100 per successful referral

  • Modern and inclusive Team Member areas

  • Recognition non-stop all year long!

     

     

Responsibilities:

  • Crafting Memorable Moments: The magic of guest relations and exceptional customer service!
  • A Brand Ambassador who knows the hotel inside out and loves showcasing its products with flair and enthusiasm!
  • Mastering the art of auditing and database wizardry, complete with record-keeping magic!
  • Ensuring peace of mind through vigilant safety and security measures
  • Swiftly addressing guest inquiries and special requests with tailored solutions

 

 

About You:

  • Proven track record in a hotel Front Office operations with flexible weekend and overnight availability
  • Have at least 12 months of full Australian working rights and reside in the Perth Metropolitan Area
  • Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience
  • Have RSA ready to rock and roll!
  • Strong English writing, reading and speaking communication, with a bonus for those who are multilingual
  • Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security

 

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

Locations

  • Perth, Western Australia, Australia

Salary

Estimated Salary Rangemedium confidence

40,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • hotel Front Office operationsintermediate
  • auditing and database managementintermediate
  • record-keepingintermediate
  • safety and security measuresintermediate

Required Qualifications

  • Proven track record in hotel Front Office operations (experience)
  • flexible weekend and overnight availability (experience)
  • at least 12 months of full Australian working rights (experience)
  • reside in the area (experience)

Responsibilities

  • Crafting memorable guest moments and exceptional customer service
  • Brand Ambassador showcasing hotel products
  • Addressing guest inquiries and special requests

Benefits

  • general: Grow your Career (Team Leader or Supervisor)
  • general: Complimentary fresh and healthy meals
  • general: Personal Development programmes
  • general: Corporate Responsibility programmes
  • general: Team Member Travel Program (GO HILTON)
  • general: 25% off Food and Beverages
  • general: Fitness Passport
  • general: Team Member Referral Program ($100 per referral)
  • general: Modern and inclusive Team Member areas
  • general: Recognition programs

Target Your Resume for "Guest Service Agent (Full-Time)" , Hilton

Get personalized recommendations to optimize your resume specifically for Guest Service Agent (Full-Time). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Guest Service Agent (Full-Time)" , Hilton

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Guest Service Agent (Full-Time) @ Hilton.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.