Guest Service Agent
Hilton
Guest Service Agent
Job Description
Guest Service Agent – DoubleTree by Hilton Hobart
Why You’ll Love This Role
Front-row seat to hospitality – You’re in the heart of guest interactions, making every arrival and departure special.
Grow with a global brand – Access Hilton’s world-class training and career pathways.
Perks that travel with you – Enjoy discounted stays at Hilton hotels worldwide.
What You’ll Be Doing
Welcome guests with warmth, professionalism, and genuine care.
Manage check-in and check-out processes efficiently and accurately.
Handle guest queries, requests, and feedback promptly and with a solutions-focused approach.
Maximise occupancy through upselling and promoting hotel services.
Maintain accurate payment handling and compliance with hotel policies.
Collaborate with other departments to ensure every guest enjoys a seamless stay.
What We’re Looking For
A friendly, confident, and professional approach.
Strong communication and problem-solving skills.
The ability to stay calm and organised under pressure.
A passion for delivering exceptional guest service.
Experience in hospitality, tourism, or customer service (preferred, but not essential – we’ll train you).
Life at Hilton
Locations
- Hobart, Tasmania, Australia
Salary
40,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and problem-solvingintermediate
- Ability to stay calm and organized under pressureintermediate
- Payment handling and complianceintermediate
Required Qualifications
- Friendly, confident, professional approach (experience)
- Experience in hospitality, tourism, or customer service (preferred) (experience)
Responsibilities
- Welcome guests with warmth, professionalism, and genuine care
- Manage check-in and check-out processes efficiently and accurately
- Handle guest queries, requests, and feedback promptly with solutions-focused approach
- Maximise occupancy through upselling and promoting hotel services
- Maintain accurate payment handling and compliance with hotel policies
- Collaborate with other departments for seamless guest stays
Benefits
- general: Discounted stays at Hilton hotels worldwide
- general: Hilton’s world-class training and career pathways
Answer 10 quick questions to check your fit for Guest Service Agent @ Hilton.
Related Books and Jobs
Guest Service Agent
Hilton
Guest Service Agent
Job Description
Guest Service Agent – DoubleTree by Hilton Hobart
Why You’ll Love This Role
Front-row seat to hospitality – You’re in the heart of guest interactions, making every arrival and departure special.
Grow with a global brand – Access Hilton’s world-class training and career pathways.
Perks that travel with you – Enjoy discounted stays at Hilton hotels worldwide.
What You’ll Be Doing
Welcome guests with warmth, professionalism, and genuine care.
Manage check-in and check-out processes efficiently and accurately.
Handle guest queries, requests, and feedback promptly and with a solutions-focused approach.
Maximise occupancy through upselling and promoting hotel services.
Maintain accurate payment handling and compliance with hotel policies.
Collaborate with other departments to ensure every guest enjoys a seamless stay.
What We’re Looking For
A friendly, confident, and professional approach.
Strong communication and problem-solving skills.
The ability to stay calm and organised under pressure.
A passion for delivering exceptional guest service.
Experience in hospitality, tourism, or customer service (preferred, but not essential – we’ll train you).
Life at Hilton
Locations
- Hobart, Tasmania, Australia
Salary
40,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong communication and problem-solvingintermediate
- Ability to stay calm and organized under pressureintermediate
- Payment handling and complianceintermediate
Required Qualifications
- Friendly, confident, professional approach (experience)
- Experience in hospitality, tourism, or customer service (preferred) (experience)
Responsibilities
- Welcome guests with warmth, professionalism, and genuine care
- Manage check-in and check-out processes efficiently and accurately
- Handle guest queries, requests, and feedback promptly with solutions-focused approach
- Maximise occupancy through upselling and promoting hotel services
- Maintain accurate payment handling and compliance with hotel policies
- Collaborate with other departments for seamless guest stays
Benefits
- general: Discounted stays at Hilton hotels worldwide
- general: Hilton’s world-class training and career pathways
Answer 10 quick questions to check your fit for Guest Service Agent @ Hilton.
Related Books and Jobs