A Housekeeping Attendant will support all Housekeeping with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing?

As Housekeeping Attendant, you will support all Housekeeping team for all aspects by delegating the day-to-day activities within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping, as identified d by the hotel brand standards
• Provide excellent guest service
• Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
• Request flowers for special occasions. Besides providing embroidery for special linen.
• Makes daily guest clothing release of guests that use the laundry service

What are we looking for?

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing
• Good communication skills
• Good interpersonal skills
• Committed to delivering a high level of customer service

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Excellent attention to detail

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!