A Recreation Supervisor is responsible for ensuring the guest experience whilst they enjoy the Hotel’s Recreational facilities, including the Pool and Spa area. You will be responsible for the distribution of Pool towels to resort guests and provide them with a warm and sincere welcome. Monitoring the guest needs and safety is paramount to this role.
 

What will I be doing?

As a Recreation Supervisor, you will be responsible for greeting guests immediately with a sincere and friendly welcome.

• Assist guests their needs related to the pool / beach area
• Respond to guest requests, comments, and concerns in a timely manner
• Maintain cleanliness of general pool / beach area
• Confirm guest registration prior to issuing resort property
• Monitor product inventory in order to minimize the loss of resort property
• Supervise guests and children who are using the hotel's recreation facilities such as water slides
• Be responsible for the health and safety requirements of the Recreation areas
• Follow all procedures and precautions

What are we looking for?

A Recreation Supervisor serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High School Graduate or equivalent required
• Must maintain a neat, clean and well-groomed appearance
• Intermediate English language skills
• Basic computer knowledge

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous customer service experience in luxury hospitality
• Previous experience supervising recreation operations
• Previous experience as a certified First Aider & Lifeguard
• Knowledge with Lifeguards, Flowrider, Pool & Beach

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.