Position Purpose

To a) support the Head Chef in successfully managing the kitchen & stewarding processes and b) ensure optimal cash profit from safe, high quality meal production in their areas of responsibility.

Duties & Key Responsibilities

Being a Great Team Member

·        Come to work every day with a smile on your face

·        Be a reliable and motivated member of the Food Operations team and a role model for others

·        Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel

·        Replace the Head Chef during his/her absence as the leader of the Kitchen & Stewarding Operations in the hotel and manage the department in all aspects and  with full accountability.

·        Support the Head Chef in leading and developing all members in the food operations department

·        Assist the Head Chef in recruiting and selecting of new Food Operations team members

·        Always deliver ‘fair share’ in team tasks and support colleagues whose workload may temporarily be heavy

• In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of ‘assigned coaches’ and suggest development opportunities for them in the coming months.

·        Give praise to high performers on your shifts and show recognition on the spot

·        Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts

·        Be aware of planned team meetings and learning sessions and attend as required

·        Volunteer to participate in company campaigns like Travel with Purpose or TM committees

·        Execute any other duties as assigned by the Chief Host& Food Operations Manager

Sous Chef Specifics

·        Be responsible for the management of the assigned kitchen & stewarding area(s) on your shift and the entire kitchen in the absence of the Food Operations Manager

·        Prepare hot and cold food menu items and oversee the preparation of food in assigned kitchen areas during assigned shifts

·        Assist the Head Chef in managing the food cost and food waste mindfully

·        Ensure that all assigned kitchen work areas can deliver the pre-service and service tasks effectively & efficiently, to the required standard, and in line with HACCP standards

·        Visually check the food quality produced during assigned shifts, personally deliver some of the orders to guests and actively ask for feedback

·        Assist the Head Chef in the design of the menu and pro-actively contribute innovative ideas to continuously improve the F&B guest experience in the hotel

·        Assist the Head Chef in overseeing cleanliness and sanitation in all kitchen & stewarding areas.

·        Help ensure that all team members in Food Operations understand their purpose and are fully equipped with the tools, skills, behaviours, and knowledge required to deliver high quality and efficient meal production

·        Train new Food Operations TMs on processes, products and meal production as per guidance of the Food Operations Manager

·        Hold pre and post shift briefs with the Food Operations team and apply learning during the next shift in the absence of the Food Operations Manager

A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Relevant qualifications for this role
• Excellent planning and organizing skills
• Ability multi-task and meet deadlines
• Strong supervisory skills
• A current, valid, and relevant trade qualification (proof may be required)
• A creative approach to the production of food
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in similar role
• Passion for producing high quality food
• Knowledge of current food trends
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!