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Factory IT Service Delivery Specialist-Chongqing

Hitachi

Factory IT Service Delivery Specialist-Chongqing

full-timePosted: Jan 28, 2026

Job Description

Location:

Chongqing, China

Job ID:

R0059217

Date Posted:

2024-08-19

Company Name:

HITACHI ENERGY (CHINA) LTD.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Hitachi Energy Transformer Business Unit in Greater China operates across 55 cities, employs over 1,900 staff, and manages 5 transformer manufacturing plants. More than 90% of its sales come from locally manufactured products. We offer a comprehensive portfolio of Transformers Products, Solutions and Services.  Transformers are essential in all electricity-related fields and applications, including power generation, transmission and distribution, oil, chemical and gas, industrial manufacturing, semiconductor and data centers, as well as building and transportation sectors.
 
Nearly half of our white-collar workforce comprises employees in engineering and scientific fields. Internally, we have targeted talent development programs for employees at different stages of their career development to build skills and competencies, foster training, support people to own career development, scale up organization for growth and execution.

How you’ll make an impact

1. You will lead the Site IT team/ resources in the factory or Hitachi Energy site​, act as a point of contact for IT supplier and CDC teams​ for IT related topics and ensure the Ticket Mgt, Ticket Triage and Escalation.

2. You will provide Infrastructure support/ delivery onsite​, maintain Governance and security onsite​, collect and manage the demand business requirements for factory / office​

3. You will provide IT Build project management​, a first line support and governance​ for applications and ensure OT Asset IT/OT Cybersecurity operational management​.

4. You will ensure First response for Cybersecurity emergency, plan and manage factory/ site IT Budget and cost control and ensure Machine Connectivity with network core switches.

5. You will manage specific applications and vendor coordination on software and network connectivity, (PLC programming out of scope)​ and ensure access to relevant applications for the factory or Hitachi Energy site.

6. You will ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.

7. You will guide, motivate and develop direct and indirect subordinates within HR policies, for the benefit of both company and the employee and work Onsite to the site or factory your assigned to full time 5 days a week.

8. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

9. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

1. You hold bachelor’s degree in computer science or engineering preferred.

2. More than 10+ years of experience in Information Systems, 5+ years prior experience in IT Infrastructure, IT/OT machine connectivity, Incident Management and Change Management and 3+ years prior experience in execution of Digital Transformation IT build projects.

3. 2 years of experience in project management of complex global projects, with L6S Lean 6 Sigma Certified and ITIL 4 Preferred.

4. Good hands-on in MS Office Products​-Excel, Word, SharePoint, Teams, Outlook, SNOW Service Now Enterprise IT Management Platform, Microsoft DevOps, Microsoft Azure, SAP​ S4Hana and Information/Data & Analytics/Business Intelligence.

5. Experience on following methodologies tool: PM/Agile PM and COBIT.

6. Experience in process management, business process improvement, business process management, or value stream mapping, manufacturing operations methods, process, and change management is an advantage.

7. Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.

8. Flexibility to manage multiple shifts of IT resources in a factory environment.

9. Proficiency in English speaking communication.

More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1. Up to 30 days full paid leaves per year
2. Flexible Benefit program (Supplementary Pensions included)
3. Medical Insurance(outpatient and inpatient)
4. Long service awards
5. Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Percy Guan, WeChat: Percy_GUAN. 



Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.



This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Locations

  • Chongqing, China, China

Salary

Estimated Salary Rangemedium confidence

65,000 - 95,000 USD / yearly

Source: Rule based Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • MS Office Products (Excel, Word, SharePoint, Teams, Outlook)intermediate
  • SNOW Service Now Enterprise IT Management Platformintermediate
  • Microsoft DevOpsintermediate
  • Microsoft Azureintermediate
  • SAP S4Hanaintermediate
  • Information/Data & Analytics/Business Intelligenceintermediate
  • PM/Agile PMintermediate
  • COBITintermediate

Required Qualifications

  • Bachelor’s degree in computer science or engineering preferred (experience)
  • More than 10+ years of experience in Information Systems (experience)
  • 5+ years prior experience in IT Infrastructure, IT/OT machine connectivity, Incident Management and Change Management (experience)
  • 3+ years prior experience in execution of Digital Transformation IT build projects (experience)
  • 2 years of experience in project management of complex global projects (experience)
  • L6S Lean 6 Sigma Certified and ITIL 4 Preferred (experience)
  • Proficiency in English speaking communication (experience)

Responsibilities

  • Lead the Site IT team/resources in the factory or Hitachi Energy site
  • Act as a point of contact for IT supplier and CDC teams for IT related topics and ensure Ticket Mgt, Ticket Triage and Escalation
  • Provide Infrastructure support/delivery onsite, maintain Governance and security onsite, collect and manage the demand business requirements for factory/office
  • Provide IT Build project management, first line support and governance for applications and ensure OT Asset IT/OT Cybersecurity operational management
  • Ensure First response for Cybersecurity emergency, plan and manage factory/site IT Budget and cost control and ensure Machine Connectivity with network core switches
  • Manage specific applications and vendor coordination on software and network connectivity (PLC programming out of scope) and ensure access to relevant applications for the factory or Hitachi Energy site
  • Ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed
  • Guide, motivate and develop direct and indirect subordinates within HR policies
  • Work Onsite to the site or factory assigned to full time 5 days a week
  • Ensure compliance with applicable external and internal regulations, procedures, and guidelines
  • Living Hitachi Energy's core values of safety and integrity

Benefits

  • general: Up to 30 days full paid leaves per year
  • general: Flexible Benefit program

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Hitachi  logo

Factory IT Service Delivery Specialist-Chongqing

Hitachi

Factory IT Service Delivery Specialist-Chongqing

full-timePosted: Jan 28, 2026

Job Description

Location:

Chongqing, China

Job ID:

R0059217

Date Posted:

2024-08-19

Company Name:

HITACHI ENERGY (CHINA) LTD.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Hitachi Energy Transformer Business Unit in Greater China operates across 55 cities, employs over 1,900 staff, and manages 5 transformer manufacturing plants. More than 90% of its sales come from locally manufactured products. We offer a comprehensive portfolio of Transformers Products, Solutions and Services.  Transformers are essential in all electricity-related fields and applications, including power generation, transmission and distribution, oil, chemical and gas, industrial manufacturing, semiconductor and data centers, as well as building and transportation sectors.
 
Nearly half of our white-collar workforce comprises employees in engineering and scientific fields. Internally, we have targeted talent development programs for employees at different stages of their career development to build skills and competencies, foster training, support people to own career development, scale up organization for growth and execution.

How you’ll make an impact

1. You will lead the Site IT team/ resources in the factory or Hitachi Energy site​, act as a point of contact for IT supplier and CDC teams​ for IT related topics and ensure the Ticket Mgt, Ticket Triage and Escalation.

2. You will provide Infrastructure support/ delivery onsite​, maintain Governance and security onsite​, collect and manage the demand business requirements for factory / office​

3. You will provide IT Build project management​, a first line support and governance​ for applications and ensure OT Asset IT/OT Cybersecurity operational management​.

4. You will ensure First response for Cybersecurity emergency, plan and manage factory/ site IT Budget and cost control and ensure Machine Connectivity with network core switches.

5. You will manage specific applications and vendor coordination on software and network connectivity, (PLC programming out of scope)​ and ensure access to relevant applications for the factory or Hitachi Energy site.

6. You will ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.

7. You will guide, motivate and develop direct and indirect subordinates within HR policies, for the benefit of both company and the employee and work Onsite to the site or factory your assigned to full time 5 days a week.

8. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

9. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

1. You hold bachelor’s degree in computer science or engineering preferred.

2. More than 10+ years of experience in Information Systems, 5+ years prior experience in IT Infrastructure, IT/OT machine connectivity, Incident Management and Change Management and 3+ years prior experience in execution of Digital Transformation IT build projects.

3. 2 years of experience in project management of complex global projects, with L6S Lean 6 Sigma Certified and ITIL 4 Preferred.

4. Good hands-on in MS Office Products​-Excel, Word, SharePoint, Teams, Outlook, SNOW Service Now Enterprise IT Management Platform, Microsoft DevOps, Microsoft Azure, SAP​ S4Hana and Information/Data & Analytics/Business Intelligence.

5. Experience on following methodologies tool: PM/Agile PM and COBIT.

6. Experience in process management, business process improvement, business process management, or value stream mapping, manufacturing operations methods, process, and change management is an advantage.

7. Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.

8. Flexibility to manage multiple shifts of IT resources in a factory environment.

9. Proficiency in English speaking communication.

More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1. Up to 30 days full paid leaves per year
2. Flexible Benefit program (Supplementary Pensions included)
3. Medical Insurance(outpatient and inpatient)
4. Long service awards
5. Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Percy Guan, WeChat: Percy_GUAN. 



Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.



This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Locations

  • Chongqing, China, China

Salary

Estimated Salary Rangemedium confidence

65,000 - 95,000 USD / yearly

Source: Rule based Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • MS Office Products (Excel, Word, SharePoint, Teams, Outlook)intermediate
  • SNOW Service Now Enterprise IT Management Platformintermediate
  • Microsoft DevOpsintermediate
  • Microsoft Azureintermediate
  • SAP S4Hanaintermediate
  • Information/Data & Analytics/Business Intelligenceintermediate
  • PM/Agile PMintermediate
  • COBITintermediate

Required Qualifications

  • Bachelor’s degree in computer science or engineering preferred (experience)
  • More than 10+ years of experience in Information Systems (experience)
  • 5+ years prior experience in IT Infrastructure, IT/OT machine connectivity, Incident Management and Change Management (experience)
  • 3+ years prior experience in execution of Digital Transformation IT build projects (experience)
  • 2 years of experience in project management of complex global projects (experience)
  • L6S Lean 6 Sigma Certified and ITIL 4 Preferred (experience)
  • Proficiency in English speaking communication (experience)

Responsibilities

  • Lead the Site IT team/resources in the factory or Hitachi Energy site
  • Act as a point of contact for IT supplier and CDC teams for IT related topics and ensure Ticket Mgt, Ticket Triage and Escalation
  • Provide Infrastructure support/delivery onsite, maintain Governance and security onsite, collect and manage the demand business requirements for factory/office
  • Provide IT Build project management, first line support and governance for applications and ensure OT Asset IT/OT Cybersecurity operational management
  • Ensure First response for Cybersecurity emergency, plan and manage factory/site IT Budget and cost control and ensure Machine Connectivity with network core switches
  • Manage specific applications and vendor coordination on software and network connectivity (PLC programming out of scope) and ensure access to relevant applications for the factory or Hitachi Energy site
  • Ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed
  • Guide, motivate and develop direct and indirect subordinates within HR policies
  • Work Onsite to the site or factory assigned to full time 5 days a week
  • Ensure compliance with applicable external and internal regulations, procedures, and guidelines
  • Living Hitachi Energy's core values of safety and integrity

Benefits

  • general: Up to 30 days full paid leaves per year
  • general: Flexible Benefit program

Target Your Resume for "Factory IT Service Delivery Specialist-Chongqing" , Hitachi

Get personalized recommendations to optimize your resume specifically for Factory IT Service Delivery Specialist-Chongqing. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Factory IT Service Delivery Specialist-Chongqing" , Hitachi

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Factory IT Service Delivery Specialist-Chongqing @ Hitachi .

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.