Location:

Bengaluru, Karnataka, India

Job ID:

R0114294

Date Posted:

2026-01-06

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity:

The Global Customs Classification Analyst will ensure Product Customs classification is carried out diligently in his/her role as subject matter expert. Will be responsible and ensure Global and Country specific regulations are followed in the classification of materials, software, and technology under the Hitachi Energy Product Portfolio.​

How you’ll make an impact:

• Research and determine the HS/HTS and ECN/ECCN classification as per country laws and regulations for Commodities (finished goods, equipment, raw materials), R&D products, Software, and technology.​
• Review Master Data and initiate classifications with quality (Identifying the incorrect classifications, Mass/Bulk classifications per the country priority).​
• Review the ECN/ECCN and HTS classifications with the Country Trade Compliance Officer, and update master data in SAP GTS with ECN/ECCN and HTS classification as required & are responsible to update the Trade Data in GTS and should ensure its promptness ​
• Liaison with Product Engineers and understand technologies, and software and/or product technical inputs to substantiate classifications and follow the escalation matrix.​
• Monitor the tariff changes content and assess the impact on our business and share this information with CTCOs and key stakeholders accordingly.​
• Update & Maintain the Customs Rulings/Binding Tariff Information (BTI) tracker and submit binding rulings when necessary.​
• Create Standard Operating Procedures (SOPs) and process supporting documents. Conduct periodic sessions on the current performance and identify process fixes for areas of improvement.​
• Provide backend support for any Customs claims/summons with respect to classification issues, provide technical writeups. Back-office support with data analysis, review, historical data, correct/incorrect classifications etc. However, leading or front ending the customs authorities will be with Country Trade Compliance Officers.​
• Monitor and analyze customs notifications from various countries, notify stakeholders, and assess the impact on operations.​
• Stay updated on changes in customs laws and regulations and adopt them into operational practices to ensure ongoing compliance.​
• Distribute newsletters detailing process progression, global trade trends, and classification updates, providing stakeholders with comprehensive and timely information.​
• Internal Audit/validations - Conduct periodic internal audits and validate the classification of materials to ensure compliance with trade regulations and accuracy in documentation.​
• Providing periodic Key Performance Indicator (KPI) reports to management, highlighting key insights and recommendations.​
• Driving continuous processes improvement/development including tools and automation.​
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Should have bachelor’s or master’s degree in relevant field.
• Should have 7 to 10 years of experience.
• Hands on experience HS/ ECCN classification & SAP GTS tool.
• Candidate should perform ECN /ECCN.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to adapt to fast-changing environments and drive change & can manage projects as well.
• Proficiency in both spoken & written English language is required

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.