Location:

Zurich, Zurich, Switzerland

Job ID:

R0114140

Date Posted:

2026-01-26

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Join our team and provide operational support and guidance to our internal clients regarding indirect procurement processes.

How you’ll make an impact

• Respond to and assist with procurement requests from internal clients, helping them navigate PR/PO processes, goods receipt, and invoice handling

• Guide stakeholders through procurement procedures, ensuring they understand and can execute tasks in line with company policies and system requirements

• Follow up with suppliers on behalf of clients when issues arise (e.g., delivery delays, quantity discrepancies), supporting resolution without taking full ownership

• Support verification of goods receipts (GR) and service entry sheets (SES) by coordinating with requestors and ensuring alignment with procurement expectations

• Assist in resolving invoice mismatches by coordinating with finance and suppliers, ensuring timely clarification and resolution

• Help maintain vendor data by collecting documentation and updating records when requested by internal teams

• Initiate payment requests for indirect procurement transactions when triggered by client needs, and follow up on payment status as needed

• Prepare and share procurement status reports to support transparency and enable informed decision-making by stakeholders

• Coordinate with cross-functional teams to help resolve procurement-related issues and ensure alignment with broader business needs

• Ensure compliance with procurement policies and standards, offering support and clarification to others as needed

Your background

• Bachelor’s or Master’s degree in Supply Chain, Business Administration, Finance or related discipline

• 2+ years of experience in Supply Chain, familiar with PR/PO processes

• Strong written and verbal communication skills with ability to interact with internal stakeholders (e.g., finance, business departments) and external suppliers in English + min. one additional language as per defined scope country

• Basic understanding of procurement compliance requirements and vendor management fundamentals

• Ability to orchestrate and coordinate teams across functional areas, business lines, and countries

• Strong knowledge/ use of standard office technology landscape Microsoft applications and ERP systems,

• Experience in operating SAP Ariba is strongly preferred

More about us

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
 

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