Description

WHAT YOU'LL DO

As a Payroll Technology Specialist in the HR function, your primary focus is to play a pivotal role in optimizing and managing our payroll systems in US-CA-PR. This critical system underpins our payroll operations. The role is responsible for managing data integrity in payroll and integrated systems, file integrations, security access, system setup, data collection and educational needs to payroll or end users.

This hybrid role reports to our Regional HRIS Tech & Operations Lead and is based in our New York Support Office.

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* 

• System Configuration and Compliance: Design, configure, and maintain payroll and integrated systems to reflect the latest compliance regulations and internal policies. Ensure that all configurations are aligned with organizational goals and evolving requirements.
• Data Integrity and Integration: Manage data integrity across payroll and integrated systems by monitoring integration files, analyzing data, and running queries to ensure the accuracy of information imported from HRIS SuccessFactors and integrated systems like workforce management solutions.
• Process Optimization: Continuously evaluate and optimize payroll system and business processes in partnership with Payroll Operations manager and other key stakeholders to enhance operational efficiency, ensuring that they support business needs and maintain a high level of data quality.
• Knowledge Management: Create and maintain comprehensive key documentation for payroll and integrated systems. Define and implement standards and procedures to validate data integrity and ensure the operational viability of business processes.
• User Access and Security: Oversee user access management for payroll systems, ensuring proper access levels based on roles and responsibilities. This includes the creation, update, and removal of users as needed.
• Reporting and Audits: Design and maintain custom reports for audits, compliance checks, and mandatory reporting. Ensure that payroll data and related information are readily available and compliant with internal and external requirements.
• Collaboration with Stakeholders: Work closely with stakeholders across HR, People Insights, Global, Technology teams and other Key Collaborators, to ensure payroll-related procedures are up to date. Proactively explore opportunities to improve the delivery of payroll services and implement innovative solutions.
• Project Management: Manage projects related to Payroll system implementations, upgrades, and enhancements, ensuring they are delivered on time, within scope, and within budget. Be a key stakeholder for other projects that impact payroll system or processes.
• System Upgrades and Testing: Lead activities related to the review, testing, and implementation of system upgrades and new/existing payroll solutions. Drive end-user testing to ensure the successful deployment of new features and functionalities.
• Technical Issue Resolution: Partner with technical teams to investigate application issues and perform root cause analysis. Develop action plans to correct deficiencies and recommend workarounds or permanent solutions for any technical or functional service requests.
• Vendor Management: Partner with Payroll US & PR Manager to manage payroll system vendors and relationships, including reviewing contracts and ensuring timely delivery of services according to agreed-upon terms.
• Support: First Line/Back up for any questions related to SuccessFactors, Payroll Systems and Service Support within Region Americas and provide stellar customer service on all inquiries

Qualifications

Who You Are:  

• Associates or Bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, MIS, or related field preferred.
• 4-6 year of managing HRIS/Payroll systems, preferred UKG/Dayforce with large retail organization
• Experience in payroll and workforce management systems implementation required
• Experience with multiple payroll and workforce management systems highly preferred
• Proficient in Microsoft Office, particularly in excel and power point
• Ability to communicate well with various departments and head quarter office
• Ability to deal with fast-paced environment and to multitask
• Ability to maintain high level of confidentiality
• Preferred, Spanish bilingual

Why You’ll Love Working at H&M 

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 
• We are an inclusive company where you’re encouraged to be yourself at work 
• You will have access to a large global talent community, where career growth and aspirations have no limits 
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community 
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS 

Compensation: salary range is $66,793 - $75,142 annually** 

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. 

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. 

EEOC Code: Salaried, Exempt

Additional Info

Global Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M here. 

Company Description