Advanced Field Service Engr
Honeywell
Advanced Field Service Engr
Job Description
Advanced Field Service Engineer
Location: International (Hybrid Workplace)
Overview
As an Advanced Field Service Engineer in Honeywell's Building Automation (BA) business unit, you will deliver cutting-edge technical support to global customers, troubleshooting complex issues in building management systems, HVAC controls, and automation technologies. Honeywell, a Fortune 100 leader in innovative solutions, empowers you to ensure seamless implementation of our industry-leading products, driving operational efficiency and customer success. This hybrid role offers flexibility to balance on-site customer engagements with remote collaboration, supporting Honeywell's commitment to sustainable, intelligent buildings worldwide.
Key Responsibilities
- Troubleshoot and resolve advanced technical issues in building automation systems, including Niagara Framework, BACnet, and LonWorks protocols.
- Perform on-site installations, commissioning, and optimization of Honeywell BA solutions to meet customer specifications.
- Conduct root cause analysis for system failures and implement preventive measures to enhance reliability.
- Provide expert training and knowledge transfer to customer teams on system operation and maintenance.
- Collaborate with sales, engineering, and product teams to develop customized service strategies and support new product rollouts.
- Maintain detailed service reports, documentation, and compliance with industry standards like ISO 9001.
What Makes This Role Exciting
Join a dynamic team at the forefront of smart building innovation, where your expertise directly impacts global sustainability goals. Travel to diverse international locations, work with state-of-the-art technologies, and contribute to Honeywell's mission of creating safer, more efficient environments. Enjoy professional growth through mentorship, cutting-edge training, and opportunities to influence product development. With a hybrid model, competitive rewards, and a culture of innovation, this role offers unparalleled impact and work-life balance in a thriving industry.
Summary
As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Building Automation (BA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
Locations
- Room D, 5F., No.3, Yuandong Rd., Banqiao Dist., New Taipei City, 220, New Taipei City, TP, TW 220
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in building automation protocols (BACnet, Modbus, LonWorks, OPC)intermediate
- Hands-on experience with Niagara Framework and SCADA systemsintermediate
- Strong knowledge of HVAC, fire & life safety, and energy management systemsintermediate
- Excellent troubleshooting and root cause analysis using tools like multimeters, oscilloscopes, and software analyzersintermediate
- Superior communication and customer service skills for technical consultationsintermediate
- Project management abilities with tools like MS Project or similarintermediate
- Familiarity with cybersecurity standards for IoT and building controls (e.g., Cybersecurity Framework)intermediate
- Proficiency in reading electrical schematics and P&IDsintermediate
- Adaptability to multicultural environments and international travelintermediate
- Analytical mindset with data-driven decision-makingintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field (experience)
- 5+ years of hands-on experience in field service engineering for building automation or industrial controls (experience)
- Proven expertise in HVAC systems, building management systems (BMS), and control networks (experience)
- Willingness to travel internationally up to 50% and adapt to hybrid work environments (experience)
- Strong problem-solving skills with experience in diagnosing complex technical issues (experience)
- Valid driver's license and ability to obtain necessary security clearances (experience)
Preferred Qualifications
- Master's degree in Engineering or related discipline (experience)
- Niagara 4/AX certification or Tridium/JACE expertise (experience)
- Experience with Honeywell's WEBs or Enterprise Buildings Integrator (EBI) platforms (experience)
- International field service experience in EMEA or APAC regions (experience)
Responsibilities
- Diagnose, troubleshoot, and repair advanced faults in building automation systems using diagnostic tools and software
- Lead on-site commissioning, testing, and startup of complex BA projects, ensuring compliance with design specifications
- Develop and execute preventive maintenance plans to minimize downtime and optimize system performance
- Interface directly with customers to assess needs, provide technical recommendations, and deliver exceptional support
- Document service activities, generate reports, and update system databases for continuous improvement
- Collaborate cross-functionally with R&D, product management, and sales to resolve escalations and innovate solutions
- Mentor junior engineers and conduct training sessions on Honeywell technologies and best practices
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance with low premiums
- general: 401(k) retirement plan with generous company matching
- general: Professional development programs, tuition reimbursement, and leadership training
- general: Flexible hybrid work model with generous PTO and work-life balance initiatives
- general: Global employee assistance programs, wellness benefits, and stock purchase plans
Tags & Categories
Answer 10 quick questions to check your fit for Advanced Field Service Engr @ Honeywell.
Related Books and Jobs
Advanced Field Service Engr
Honeywell
Advanced Field Service Engr
Job Description
Advanced Field Service Engineer
Location: International (Hybrid Workplace)
Overview
As an Advanced Field Service Engineer in Honeywell's Building Automation (BA) business unit, you will deliver cutting-edge technical support to global customers, troubleshooting complex issues in building management systems, HVAC controls, and automation technologies. Honeywell, a Fortune 100 leader in innovative solutions, empowers you to ensure seamless implementation of our industry-leading products, driving operational efficiency and customer success. This hybrid role offers flexibility to balance on-site customer engagements with remote collaboration, supporting Honeywell's commitment to sustainable, intelligent buildings worldwide.
Key Responsibilities
- Troubleshoot and resolve advanced technical issues in building automation systems, including Niagara Framework, BACnet, and LonWorks protocols.
- Perform on-site installations, commissioning, and optimization of Honeywell BA solutions to meet customer specifications.
- Conduct root cause analysis for system failures and implement preventive measures to enhance reliability.
- Provide expert training and knowledge transfer to customer teams on system operation and maintenance.
- Collaborate with sales, engineering, and product teams to develop customized service strategies and support new product rollouts.
- Maintain detailed service reports, documentation, and compliance with industry standards like ISO 9001.
What Makes This Role Exciting
Join a dynamic team at the forefront of smart building innovation, where your expertise directly impacts global sustainability goals. Travel to diverse international locations, work with state-of-the-art technologies, and contribute to Honeywell's mission of creating safer, more efficient environments. Enjoy professional growth through mentorship, cutting-edge training, and opportunities to influence product development. With a hybrid model, competitive rewards, and a culture of innovation, this role offers unparalleled impact and work-life balance in a thriving industry.
Summary
As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Building Automation (BA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
Locations
- Room D, 5F., No.3, Yuandong Rd., Banqiao Dist., New Taipei City, 220, New Taipei City, TP, TW 220
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in building automation protocols (BACnet, Modbus, LonWorks, OPC)intermediate
- Hands-on experience with Niagara Framework and SCADA systemsintermediate
- Strong knowledge of HVAC, fire & life safety, and energy management systemsintermediate
- Excellent troubleshooting and root cause analysis using tools like multimeters, oscilloscopes, and software analyzersintermediate
- Superior communication and customer service skills for technical consultationsintermediate
- Project management abilities with tools like MS Project or similarintermediate
- Familiarity with cybersecurity standards for IoT and building controls (e.g., Cybersecurity Framework)intermediate
- Proficiency in reading electrical schematics and P&IDsintermediate
- Adaptability to multicultural environments and international travelintermediate
- Analytical mindset with data-driven decision-makingintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field (experience)
- 5+ years of hands-on experience in field service engineering for building automation or industrial controls (experience)
- Proven expertise in HVAC systems, building management systems (BMS), and control networks (experience)
- Willingness to travel internationally up to 50% and adapt to hybrid work environments (experience)
- Strong problem-solving skills with experience in diagnosing complex technical issues (experience)
- Valid driver's license and ability to obtain necessary security clearances (experience)
Preferred Qualifications
- Master's degree in Engineering or related discipline (experience)
- Niagara 4/AX certification or Tridium/JACE expertise (experience)
- Experience with Honeywell's WEBs or Enterprise Buildings Integrator (EBI) platforms (experience)
- International field service experience in EMEA or APAC regions (experience)
Responsibilities
- Diagnose, troubleshoot, and repair advanced faults in building automation systems using diagnostic tools and software
- Lead on-site commissioning, testing, and startup of complex BA projects, ensuring compliance with design specifications
- Develop and execute preventive maintenance plans to minimize downtime and optimize system performance
- Interface directly with customers to assess needs, provide technical recommendations, and deliver exceptional support
- Document service activities, generate reports, and update system databases for continuous improvement
- Collaborate cross-functionally with R&D, product management, and sales to resolve escalations and innovate solutions
- Mentor junior engineers and conduct training sessions on Honeywell technologies and best practices
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance with low premiums
- general: 401(k) retirement plan with generous company matching
- general: Professional development programs, tuition reimbursement, and leadership training
- general: Flexible hybrid work model with generous PTO and work-life balance initiatives
- general: Global employee assistance programs, wellness benefits, and stock purchase plans
Tags & Categories
Answer 10 quick questions to check your fit for Advanced Field Service Engr @ Honeywell.
Related Books and Jobs