Advanced Field Service Engr,Suzhou,SETS,IA
Honeywell
Advanced Field Service Engr,Suzhou,SETS,IA
Job Description
Advanced Field Service Engineer, Suzhou - SETS, IA
Location: Suzhou, China | Workplace: Hybrid | Honeywell is an equal opportunity employer.
Overview
Honeywell's SETS (Safety and Environmental Test Systems) division is seeking a highly skilled Advanced Field Service Engineer to join our team in Suzhou, China. In this critical role, you will provide expert technical support, troubleshooting, and maintenance for advanced test and measurement systems used in aerospace, automotive, and industrial applications. As part of our global IA (Industrial Automation) organization, you will ensure the highest levels of system performance, reliability, and customer satisfaction for Honeywell's cutting-edge environmental test chambers, data acquisition systems, and safety certification equipment. This hybrid position offers a dynamic blend of on-site customer engagements, lab-based diagnostics, and remote collaboration, driving innovation in mission-critical testing solutions.
Key Responsibilities
- Perform advanced on-site installations, commissioning, and upgrades of Honeywell SETS equipment, ensuring seamless integration with customer infrastructure.
- Diagnose and resolve complex technical issues in environmental test systems, including vibration, thermal, and pressure simulation hardware, minimizing downtime.
- Conduct preventive maintenance, calibration, and performance optimization for field-deployed systems, adhering to ISO and industry safety standards.
- Develop and execute customized service plans, including root cause analysis and failure mode mitigation for high-reliability applications.
- Train customer engineers on system operation, troubleshooting, and best practices to enhance operational autonomy.
- Collaborate with R&D, product management, and global service teams to provide field insights for product improvements and new feature development.
- Maintain detailed service reports, documentation, and compliance records using Honeywell's digital service platforms.
What Makes This Role Exciting
Join a Fortune 100 innovator at the forefront of industrial testing technology. You'll work on groundbreaking projects supporting aerospace giants and automotive leaders, with opportunities for international travel, technical leadership, and career growth in Honeywell's expansive ecosystem. Enjoy a hybrid work model promoting work-life balance, cutting-edge tools, and a collaborative culture that values ingenuity and impact. Be part of shaping the future of safety-critical systems while advancing your expertise in a high-tech environment.
Locations
- Bldg. 3-1, 136 Yinsheng Rd Shengpu, SIP, , Suzhou, 32, CN 215126
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in PLC programming (e.g., Allen-Bradley, Siemens TIA Portal)intermediate
- Expertise in data acquisition systems (e.g., NI LabVIEW, Dewesoft)intermediate
- Strong knowledge of electro-mechanical systems, pneumatics, and hydraulicsintermediate
- Experience with vibration, thermal, and environmental test methodologiesintermediate
- Excellent problem-solving and analytical skillsintermediate
- Superior customer communication and presentation abilitiesintermediate
- Proficiency in diagnostic tools (e.g., oscilloscopes, multimeters, thermal imaging)intermediate
- Familiarity with CRM/service management software (e.g., Salesforce, ServiceMax)intermediate
- Project management skills for service delivery timelinesintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field (experience)
- 5+ years of hands-on experience in field service engineering for industrial test systems, instrumentation, or automation equipment (experience)
- Proven expertise in troubleshooting complex electro-mechanical systems, including sensors, PLCs, and control software (experience)
- Experience with environmental testing standards (e.g., DO-160, MIL-STD, IEC) and safety protocols (experience)
- Ability to travel domestically and internationally up to 50% and work in hybrid on-site/remote settings (experience)
- Fluency in English and Mandarin Chinese, with strong technical documentation skills (experience)
Preferred Qualifications
- Master's degree in Engineering or related discipline (experience)
- Certifications such as Certified Field Service Engineer (CFSE), Six Sigma Green Belt, or relevant vendor-specific training (e.g., NI, Siemens) (experience)
- Experience with Honeywell or competitor test systems (e.g., MTS, Crystal Instruments) (experience)
Responsibilities
- Execute advanced field installations and commissioning of SETS environmental test chambers and data acquisition systems
- Lead root cause analysis and resolution of hardware/software failures in high-stakes testing environments
- Perform system calibrations, upgrades, and retrofits to meet evolving customer requirements and standards
- Deliver technical training sessions and create user guides for client teams
- Interface with cross-functional teams to relay field data for product enhancements and reliability improvements
- Ensure compliance with safety regulations and generate comprehensive service documentation
- Monitor and optimize remote system performance using Honeywell's IoT-enabled diagnostics tools
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company matching
- general: Professional development programs and tuition reimbursement
- general: Flexible hybrid work arrangements and generous PTO
- general: Employee stock purchase plan and wellness initiatives
Tags & Categories
Advanced Field Service Engr,Suzhou,SETS,IA
Honeywell
Advanced Field Service Engr,Suzhou,SETS,IA
Job Description
Advanced Field Service Engineer, Suzhou - SETS, IA
Location: Suzhou, China | Workplace: Hybrid | Honeywell is an equal opportunity employer.
Overview
Honeywell's SETS (Safety and Environmental Test Systems) division is seeking a highly skilled Advanced Field Service Engineer to join our team in Suzhou, China. In this critical role, you will provide expert technical support, troubleshooting, and maintenance for advanced test and measurement systems used in aerospace, automotive, and industrial applications. As part of our global IA (Industrial Automation) organization, you will ensure the highest levels of system performance, reliability, and customer satisfaction for Honeywell's cutting-edge environmental test chambers, data acquisition systems, and safety certification equipment. This hybrid position offers a dynamic blend of on-site customer engagements, lab-based diagnostics, and remote collaboration, driving innovation in mission-critical testing solutions.
Key Responsibilities
- Perform advanced on-site installations, commissioning, and upgrades of Honeywell SETS equipment, ensuring seamless integration with customer infrastructure.
- Diagnose and resolve complex technical issues in environmental test systems, including vibration, thermal, and pressure simulation hardware, minimizing downtime.
- Conduct preventive maintenance, calibration, and performance optimization for field-deployed systems, adhering to ISO and industry safety standards.
- Develop and execute customized service plans, including root cause analysis and failure mode mitigation for high-reliability applications.
- Train customer engineers on system operation, troubleshooting, and best practices to enhance operational autonomy.
- Collaborate with R&D, product management, and global service teams to provide field insights for product improvements and new feature development.
- Maintain detailed service reports, documentation, and compliance records using Honeywell's digital service platforms.
What Makes This Role Exciting
Join a Fortune 100 innovator at the forefront of industrial testing technology. You'll work on groundbreaking projects supporting aerospace giants and automotive leaders, with opportunities for international travel, technical leadership, and career growth in Honeywell's expansive ecosystem. Enjoy a hybrid work model promoting work-life balance, cutting-edge tools, and a collaborative culture that values ingenuity and impact. Be part of shaping the future of safety-critical systems while advancing your expertise in a high-tech environment.
Locations
- Bldg. 3-1, 136 Yinsheng Rd Shengpu, SIP, , Suzhou, 32, CN 215126
Salary
60,000 - 120,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in PLC programming (e.g., Allen-Bradley, Siemens TIA Portal)intermediate
- Expertise in data acquisition systems (e.g., NI LabVIEW, Dewesoft)intermediate
- Strong knowledge of electro-mechanical systems, pneumatics, and hydraulicsintermediate
- Experience with vibration, thermal, and environmental test methodologiesintermediate
- Excellent problem-solving and analytical skillsintermediate
- Superior customer communication and presentation abilitiesintermediate
- Proficiency in diagnostic tools (e.g., oscilloscopes, multimeters, thermal imaging)intermediate
- Familiarity with CRM/service management software (e.g., Salesforce, ServiceMax)intermediate
- Project management skills for service delivery timelinesintermediate
Required Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field (experience)
- 5+ years of hands-on experience in field service engineering for industrial test systems, instrumentation, or automation equipment (experience)
- Proven expertise in troubleshooting complex electro-mechanical systems, including sensors, PLCs, and control software (experience)
- Experience with environmental testing standards (e.g., DO-160, MIL-STD, IEC) and safety protocols (experience)
- Ability to travel domestically and internationally up to 50% and work in hybrid on-site/remote settings (experience)
- Fluency in English and Mandarin Chinese, with strong technical documentation skills (experience)
Preferred Qualifications
- Master's degree in Engineering or related discipline (experience)
- Certifications such as Certified Field Service Engineer (CFSE), Six Sigma Green Belt, or relevant vendor-specific training (e.g., NI, Siemens) (experience)
- Experience with Honeywell or competitor test systems (e.g., MTS, Crystal Instruments) (experience)
Responsibilities
- Execute advanced field installations and commissioning of SETS environmental test chambers and data acquisition systems
- Lead root cause analysis and resolution of hardware/software failures in high-stakes testing environments
- Perform system calibrations, upgrades, and retrofits to meet evolving customer requirements and standards
- Deliver technical training sessions and create user guides for client teams
- Interface with cross-functional teams to relay field data for product enhancements and reliability improvements
- Ensure compliance with safety regulations and generate comprehensive service documentation
- Monitor and optimize remote system performance using Honeywell's IoT-enabled diagnostics tools
Benefits
- general: Competitive base salary and performance-based incentives
- general: Comprehensive health, dental, and vision insurance
- general: Retirement savings plan with company matching
- general: Professional development programs and tuition reimbursement
- general: Flexible hybrid work arrangements and generous PTO
- general: Employee stock purchase plan and wellness initiatives
Tags & Categories